My Xbox Live sign-up isn't working, what do I do? (Xbox 360)

Hi EvanRulz,

I'm Tim, an Independent Advisor here and an Xbox user like you. I don't work for Microsoft and do not have access to any of your data on their system.

I'm sorry to hear that you're experiencing issues signing up for Xbox Live on your Xbox 360. Based on the description and the error image you provided, there are a few troubleshooting steps you can try:

1. Clear Cache: Clear the cache on your Xbox 360 to ensure there are no temporary issues affecting the sign-up process. To do this, go to the Xbox 360 dashboard, navigate to Settings > System > Storage, and select your storage device. Then, press Y for Device Options and choose Clear System Cache.

2. Check Internet Connection: Ensure that your Xbox 360 is connected to the internet and that the connection is stable. A weak or unstable internet connection can cause issues with the sign-up process.

3. Update Xbox 360 Software: Make sure your Xbox 360 console has the latest system software updates installed. Outdated software can lead to compatibility issues with Xbox Live sign-up.

4. Check Xbox Live Status: Check the Xbox Live status page on the Xbox website to see if there are any service outages or issues that might be affecting the sign-up process.

https://support.xbox.com/xbox-live-status

5. Try a Different Account: If you have another Microsoft account, you can try signing up for Xbox Live with that account to see if the issue is specific to your current account.

Remember to verify that your Xbox Live membership is available for your region and that you meet the necessary age requirements for creating an Xbox Live account.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further or If you find it helpful, you can mark this comment as the answer.

Kind regards

Tim

Hello what i do is get on my Xbox 360 I connect to the internet and go to social then I press join the fun then I press sign up then it tells me to enter my first name I do then it tells me that first name isn't valid for Xbox live

Hello what i do is get on my Xbox 360 I connect to the internet and go to social then I press join the fun then I press sign up then it tells me to enter my first name I do then it tells me that first name isn't valid for Xbox live

Why would I do that? My Xbox 360 can't sign into Live either. The issue isn't related to the games... Microsoft's servers aren't working and we all know it.

I tested my connection and my Xbox Live connection to my Xbox and to the Internet works fine.

I deleted my profile off my Xbox 360S. I tried to sign in with a newly created profile and it says my username and password are incorrect.

Yet when I log into this site the username and password work fine.

Now what do I do? How do I connect my Xbox 360S to XBLive? thanks