My Xbox live rewards do not seem to be updating and have not for a long time now

for some period of time now, my Xbox reward statement has not changed even though I am very active on my Xbox and my Xbox live is renewed regularly. Is this an issue with something I am doing wrong or is it do do with Xbox?

:)

 

Xbox Live Rewards Not Updating My Progress

Hello,

I'm asking for help with regards to my xbox live rewards. I have made a large amount of purchases in the last six months on the microsoft store, but my vip star rank has hardly been affected by it. It seems to be moving up at an alarmingly small rate.
I should be at another rank by now with the amount of purchases I've made. I also seem to not be getting as much credits as I should. I really enjoy the xbox live rewards program and I have been using it for quite some time now. Although, it seems to not have been
updating my progress correctly for a long time. I ask that you please help me with this matter.



Thanks for you time!

 

Xbox Live Membership/Deposits

Hi,

I have joined xbox live rewards for a long time but now I realized my credits/deposits cannot go through according to the website. I have purchased a new xbox one S and want to receive the 50k point bonus but do not know how to redeem it now.

 

It's best to post in the Xbox Rewards Questions forum so support can check your account. keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level
in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing gold.