My Xbox Live Rewards credits never got deposited into my Microsoft Account

Hi,

I was referred here by Microsoft support to inquire about my missing Xbox Live Rewards deposit. I had 5250 Xbox Rewards points and 200 VIP points that were supposed to have been deposited to my Microsoft Account last month in the form of my current currency.
As of today, there has been no deposit. I would appreciate any help.

Thanks,

Su Quo

:)

 

Xbox Live Rewards Credits Not Deposited into Microsoft Account

Hi,

I have reached the 5,000 credit minimum on Xbox Live Rewards to get my credits deposited into my Microsoft account. However, the 15th has passed and my credits were never deposited. The rewards page says I can request a deposit, and so I would like to in
this case since the automatic deposit seemed to not go through.

Thanks,

Garrett

 

not getting rewards points deposited

not getting my xbox live rewards credits deposited into my account on my xbox 360 account

 

It has been 8 days since I requested help for my missing Xbox Live Rewards credits and have heard no word from support. When can I expect someone to help me with this?

 

Hello Qui Tu,

Apologies for the inconvenience. Your remaining Credits from your opt out in early June were scheduled to be deposited at the end of June deposit. However, due to a maintenance issue that arose at the end of last month, we were unable to process that deposit
cycle in the expected time frame, and it was postponed. This deposit has been rescheduled to occur at the end of July, at the very latest. Again, we apologize for any inconvenience caused by this delay.

 

Thank you for the response. I'll await patiently for the end of July and keep an eye on my account balance for when it gets added.