my xbox live on xbox 360 isnt working

thank you everyone i will try them

Thank you for your reply @PlumbUnicorn16.

Since you haven't mentioned removing your gamer profile, then downloading it again, we'll try that and see how it goes. To delete your gamer profile, simply follow these next few steps:

1. Go to Settings, and then select System.
   
2. Select Storage.
   
3. Select All Devices.
   
4. Select Gamer Profiles.
   
5. Select the gamertag that you want to delete.
   
6. Select Delete.
   
7. Select one of the following:
   
8. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.
   

Now, let's download it again and see if the issue still occurs! Once again, to do so, simply follow these next few steps:



1. Press the Xbox Guide button on your controller (large X button in the center of your controller).

2. Select Download Profile.

Note Not seeing Download Profile? Press X to sign out of your profile.

After that, preform a power cycle to your Xbox console and also restart your network hardware/ router and try again.

Post back and let us know how it goes!

Hi PlumbUnicorn16! My name is Ricardo an independent advisor ready to help you with this situation!

To solve this situation you must enter the backward compatible game, once in it press the View button and menu at the same time, the 360 ​​dashboard will appear, select manage storage, there you can delete the profile that has the problem, after that you go back to the 360 ​​dashboard and download the profile again

im sorry to interupt your time but im on the emuation of the 360 on xbox one

Hello @PlumbUnicorn16! I hope that you are doing well!

Would you please double check Microsoft account to see if all information is correct and up to date, when so try the following steps:

Delete your profile from the console, be sure to delete only the profile

• On your Xbox 360 console, go to Social, and then select Sign In or Out.
  
• Select your profile to sign in.
  
• Select Continue, and then sign in to the Microsoft account for the new profile.
  

Clear the cache on Xbox 360:

1. Press the Guide button on your controller, go to Settings, and select System Settings.
   
2. Select Storage.
   
3. Highlight but don’t select a storage device, and then press the Y button on your controller for Device Options.
   
4. On the Device Options screen, select Clear System Cache.
   
5. When prompted to confirm storage device maintenance, select Yes.
   

When you’ve successfully cleared the system cache, you’ll return to the Storage Devices screen. You can then press the Guide button on the controller and return to Xbox Home.

Power Cycle your console:

1. Turn off your Xbox by holding the Xbox button on the front of the console for about 10 seconds. The console will turn off.
   
2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.
   

Let it know if there is any progress.

I hope this helps you out!