My Xbox Live messages won't load. Support has not been able to help. Hope the community can ...

Hey, ManmadeDrop0! That code was a physical code inside of the bundle, and not provided through Xbox Live messages. We're only able to assist with codes that were given through Xbox Live messages, so we will be unable to recover that code for you. If a physical
code has been misplaced, no one will be able to replace it for you.

If you need assistance with any other support issue, please do not hesitate to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

So this has been going on for a while now. Exactly 2 weeks ago I found out that other players were no longer able to view my messages sent to the chat. I could see the message and it was in the chat. But other players couldn't see it. I contacted
the servers staff and confirmed it was a Xbox suspension. I do not know what this means as I didn't receive an email telling me about anything. I really want to talk to my friends again. Can someone help me.

Hello SpriteS7308 this is from Microsofts support page: "Communication suspensions are imposed due to inappropriate conduct during communication activities
on Xbox Live. This suspension blocks an account from accessing any communication features
on Xbox Live, including text messages, voice messages, video communications, Skype on Xbox One,
in-game chat, and party chat." This should help you understand why however if you are believing you received this in error you can appeal it at beta.support.xbox.com.

Hope this helps,

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mikelly, you can try to verify that the message still appears in the Xbox Mobile App, but if it's not there also unfortunately you won't be able to recover it.

So this has been going on for a while now. Exactly 2 weeks ago I found out that other players were no longer able to view my messages sent to the chat. I could see the message and it was in the chat. But other players couldn't see it. I contacted
the servers staff and confirmed it was a Xbox suspension. I do not know what this means as I didn't receive an email telling me about anything. I really want to talk to my friends again. Can someone help me.

Hello SpriteS7308 this is from Microsofts support page: "Communication suspensions are imposed due to inappropriate conduct during communication activities
on Xbox Live. This suspension blocks an account from accessing any communication features
on Xbox Live, including text messages, voice messages, video communications, Skype on Xbox One,
in-game chat, and party chat." This should help you understand why however if you are believing you received this in error you can appeal it at beta.support.xbox.com.

Hope this helps,

astro225

I also have been having the same problem, but i can talk in voice chats, messages. I can talk on worlds, and realms. But i'm not sure why, i wish i could've received an email for this. I think i've been only having this problem on the server "Hive", i was reading
in the forums, it said to contact microsoft support. In the Hive, it would've told me why others couldn't see my chat.

[quote user="t00swag4mags"]

It says i cant connect because of the IP adress error code? its rarely happens and i havent been able to play for like 4 days, please help. (also my characters wont load there pictures (shirts, clothes, face, and etc)) if that helps and it when i test it,
it goes from xbox 360 to my network and after like 10 times with the green dots (for loading) it has the cannot connect to xbox live would you like to see more info, then i click it and it says IP error and ive done the tests and everyting? please help me
solve my problem!

[/quote]



If you would like to create your own thread, in this same category of forum (Connecting to XboxLIVE) official support will be able to get back to you there as soon as
they can! in the mean time, the community (like my self) may be able to assist you with your issue. This is so we can focus on the OP issue on his / her own thread!



Hope this helps!

Link.