My Xbox Live Gold Membership was not transferred.

Your account will fully transfer over, including Xbox Live Gold Membership

Your Account will transfer to the Xbox One this will include your achievement, xbl gold membership so there is no need to worry about getting a new Xbox Live Gold Membership for the Xbox One because it will work still on the Xbox 360 and the Xbox One

[quote user="RunningRichw"]

My son has used xbox 360 without subscription to live for 1 year.

I have now purchased a 3m gold subscription and redeemed online - adding it to my microsoft account.

My son has a microsoft account he uses for email which is "family" linked to mine.

How do i "transfer" this credit to his profile on the xbox?

[/quote]

Unfortunately, you can't transfer Gold memberships like that.

On the Xbox One the "Home Console" can share the Gold membership to other accounts on that very console, but the Xbox 360 console can't do that.

You need to either buy a separate Gold membership for your son via Prepaid Gold cards, or subscribe to the Gold membership with his account.

You can't transfer xbox live membership yet you can share gold membership among accounts through the xbox home as shown here: https://support.xbox.com/en-US/games/game-setup/my-home-xbox

http://support.xbox.com/en-US/billi...hange-region#74a5e4979269444288b7e908c6d9ee08



Xbox LIVE Gold Family Pack membership

Although your existing Xbox LIVE Gold membership will work in the new region as long as it’s supported there (see the previous section, “Xbox LIVE Gold Membership,” for more information), the associated Xbox LIVE Gold Family Pack memberships will remain
active but might not work like they should.

Even if these memberships stop working, if you have recurring billing, you’ll continue to be charged for your Xbox LIVE Gold Family Pack memberships until you cancel at your My account page.

If Xbox LIVE Gold Family Pack memberships are available in your new region, you can start a new membership once you’ve changed regions.

If you have trouble canceling your subscription online, contact Xbox Support.



i think this applies to everyone who is already in the family membership not someone who transfers regions



if you had created the family membership and not added someone this may apply you will have to contact support as this is a new tool