My Xbox Live Gold membership is not appearing on my Xbox or my Microsoft account

A few years ago I added recurring billing for my yearly Xbox Live Gold membership. However, I wish to turn off this feature. I checked the "services and subscriptions" section of my Microsoft account and my Gold membership wasn't there. Gold also doesn't
appear on my console even though I can play online games without any issues. Why is this happening and how can this be fixed as I need to turn off recurring billing. Thank you.

:)