My Xbox Live account has broken

Discus and support My Xbox Live account has broken in XBoX on Consoles to solve the problem; Hello,some time ago to today in encountering Several problems with my Main account,First it has now the Child account setting and it was not like this... Discussion in 'XBoX on Consoles' started by harrisonhess, May 31, 2015.

  1. harrisonhess
    harrisonhess Guest

    My Xbox Live account has broken


    Hello,some time ago to today in encountering Several problems with my Main account,First it has now the Child account setting and it was not like this before.i try to change it and it says that need an email that i Dont know to back to adult...Also now i
    am unable to even play with my account because it keep asking parents permission wich i dont have..and today started new problems.i cant play any game without another account login toghether,also i can event play nothing it just throw me back to xbox live
    menu..and when i try to loggin on xbox live server i got a Runtime error that also started today.. Does have any way to reset my account setting to it Original state?or at least remove that unknow email permission?now i cant play nothing on my xbox 360 due
    to this problems...if anyone can support me i will be thankfull

    :)
     
    harrisonhess, May 31, 2015
    #1
  2. rafiqul84
    rafiqul84 Guest
    Would like a refund on Dlc I've paid for and have not received.

    Hi, I was purchasing DLC for fallout 3 -> Broken steel add on. Xbox live has taken £3.39 from my account but has not given me the DLC.

    My gamertag is - .
     
    rafiqul84, May 31, 2015
    #2
  3. Neight
    Neight Guest
    Anybody excited about THE CREW?

    My position has gone from optimism to highly sceptical to cynicism, on account of the recent phenomena of shipping broken games.
     
    Neight, May 31, 2015
    #3
  4. harrisonhess
    harrisonhess Guest

    My Xbox Live account has broken

    PS:My main account is PrimezCylinux
     
    harrisonhess, May 31, 2015
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear it. If you are over 18 then you can promote the child account to adult by following the steps at this link.

    support.xbox.com/.../promote-child-account

    However, if you are under 18 then an adult account will be required.

    As for not being able to play games without another account being logged in then perhaps the other account is the owner of the games. If you've switched consoles recently or a license transfer was made to a different console then the licenses will need
    to be moved back to the console you're playing on or the other account will need to be logged in so you can play those games.

    support.xbox.com/.../download-content
     
    onyxishere, May 31, 2015
    #5
  6. harrisonhess
    harrisonhess Guest
    Oh i see,in fact i tranfered my third Acc that is owner of most games thanks for helping me with that..about the other Problem,now in encountering this when i loggin:Invalid Family account permission change to another parent account...So i tried to change
    it sereval times but i keep getting 2 erros..

    Cannot connect with Xbox live now please try again later

    Error 801540FE please try again later...

    i Cant change nothing because i keep getting RUNTIME error on website and these errors on console
     
    harrisonhess, May 31, 2015
    #6
  7. onyxishere
    onyxishere Guest
    Thanks for posting the error code. Doing a search for the code online showed that others who have had this problem were informed to contact phone support for more assistance as that is an account related issue.

    If you live in North America dial 1-800-469-9269.

    As for the runtime error, try using a different browser or clear the browsers cache to see if that solves it.
     
    onyxishere, Oct 31, 2018
    #7
  8. onyxishere Win User

    My Xbox Live account has broken

    Sorry to hear it. If you are over 18 then you can promote the child account to adult by following the steps at this link.

    support.xbox.com/.../promote-child-account

    However, if you are under 18 then an adult account will be required.

    As for not being able to play games without another account being logged in then perhaps the other account is the owner of the games. If you've switched consoles recently or a license transfer was made to a different console then the licenses will need
    to be moved back to the console you're playing on or the other account will need to be logged in so you can play those games.

    support.xbox.com/.../download-content
  9. onyxishere Win User

    My Xbox Live account has broken

    Thanks for posting the error code. Doing a search for the code online showed that others who have had this problem were informed to contact phone support for more assistance as that is an account related issue.

    If you live in North America dial 1-800-469-9269.

    As for the runtime error, try using a different browser or clear the browsers cache to see if that solves it.
  10. harrisonhess Win User

    My Xbox Live account has broken

    PS:My main account is PrimezCylinux
  11. harrisonhess Win User

    My Xbox Live account has broken

    Oh i see,in fact i tranfered my third Acc that is owner of most games thanks for helping me with that..about the other Problem,now in encountering this when i loggin:Invalid Family account permission change to another parent account...So i tried to change
    it sereval times but i keep getting 2 erros..

    Cannot connect with Xbox live now please try again later

    Error 801540FE please try again later...

    i Cant change nothing because i keep getting RUNTIME error on website and these errors on console
  12. PlayerZero0 Win User

    Xbox Live Outage

    Xbox Live is completely down, not just affecting certain games but all games and any attempts to log into my account has failed. And the Xbox Live Status website is broken.
Thema:

My Xbox Live account has broken

Loading...
  1. My Xbox Live account has broken - Similar Threads - Live account has

  2. My account has been suspended from Xbox Live only on my laptop, And there is no strike or...

    in XBoX Accessibility
    My account has been suspended from Xbox Live only on my laptop, And there is no strike or...: My account has been suspended from Xbox Live only on my laptop, And there is no strike or suspension on the Xbox enforcements page when logged in with the same account. This effectively does not...
  3. "We can't sign you in because your account has been suspended from Xbox Live." Can anyone...

    in XBoX on Windows
    "We can't sign you in because your account has been suspended from Xbox Live." Can anyone...: Hello I recently encountered this issue, whenever I try to sign into xbox or minecraft launcher it will bring up xbox live login and when i sign in with any account it will say "We can't sign you...
  4. My Xbox live account has been wrongfully suspended indefinitely?

    in XBoX Accessibility
    My Xbox live account has been wrongfully suspended indefinitely?: [img] My account on Xbox live had 2 strikes for communication and then wrongfully has been indefinitely banned along with a console banned and not once have I used anything else that could...
  5. Our Xbox Live account has been hacked; help/hope?

    in XBoX Accessibility
    Our Xbox Live account has been hacked; help/hope?: Through our Microsoft account the hacker: changed gaming user name changed the email associated with the account (which we were able to copy down) changed recovery account info. made...
  6. Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play...

    in XBoX Accessibility
    Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play...: Hello. When migration was going on, I migrated my Mojang Account into a Microsoft Account. A while after, I was required to create a Xbox Live account in order to log into MultiMC, a popular...
  7. My Xbox live account has been hacked, I think the hacker somehow changed the owner of the...

    in XBoX Games and Apps
    My Xbox live account has been hacked, I think the hacker somehow changed the owner of the...: Around 3 months ago my xbox live account Str0f4 got hacked. I didnt realize because I was still able to play minecraft. When I tried to go to my microsoft account to check on my xbox account, the...
  8. An unexpected error has occurred with my Xbox live account trying to sign into Fortnite

    in XBoX Games and Apps
    An unexpected error has occurred with my Xbox live account trying to sign into Fortnite: It keeps saying an unexpected error has occurred with my Xbox live account when I try to play Fortnite 56840a21-dbcd-45ad-8364-6b12b6eee189
  9. My son's microsoft account has been hacked while playing xbox live

    in XBoX Accessibility
    My son's microsoft account has been hacked while playing xbox live: My son's microsoft account has been hacked while playing on xbox live, they have changed the sign in email and security information, including the recovery email. How do we get it reset back to...
  10. HELP - An Unexpected Error has Occurred While Signing in to Your Account For Xbox Live....

    in XBoX Games and Apps
    HELP - An Unexpected Error has Occurred While Signing in to Your Account For Xbox Live....: I'm trying to launch Fortnite through Xbox Cloud gaming but before it gets to the start menu it displays the error "An Unexpected Error has Occurred While Signing in to Your Account For Xbox Live....