My xbox live account got banned how do i get it back?

Back round information: so someone directed hate speech directed at me through xbox live chat/messages which i responded to him to screw off and i got banned. can anyone help get my account back?

:)

 

Account Banned Falsely

So I've had a few issues with messaging on xbox but a couple months ago my account got banned for apparently Ddossing but that is completely false. As I do not know how nor do I have the equipment to Ddoss. I talked to support and they said my best bet would be to try to find an xbox ambassador on here since the enforcement team permanently banned my account and completely ignored what I had to say. What they do not know is they gave me the main reason I got banned and its completely false. So if there is an ambassador on here. Please help.

 

Account Suspension - Marketplace Theft???

A week ago my XBOX Live account got an error message saying that i was permenantly banned. then i checked the email and it gave a reason sayin marketplace theft??? i dont even know how how to do that, can someone give me evidence for why i was banned because
its funny how i get the ban after i pay for stuff from marketplace such as map packs. my gamertag that got banned is : Shakzeyy

I have also seen other people get banned for the same reason and they also had nothing to do with this... is this an xbox glitch??? will i get my account back???

 

i reported the messages he sent me to help resolve the situation but im not sure if my suspension goes away and i do not no how to put in a review

 

You would need to try submitting a case review at http://enforcement.xbox.com

 

keep in mind that retaliating in anyway that violates the terms of use is still a violation

It doesnt matter who starts the fight

You shouldve mute and ignore and reports