MY xbox isn't working!

Discus and support MY xbox isn't working! in XBoX on Consoles to solve the problem; I keep on trying to connect to my network and does not connect. I don't know why because the WiFi connection is working for my other devices. Please... Discussion in 'XBoX on Consoles' started by ClubbedIce81132, May 24, 2017.

  1. ClubbedIce81132
    ClubbedIce81132 Guest

    MY xbox isn't working!


    I keep on trying to connect to my network and does not connect. I don't know why because the WiFi connection is working for my other devices. Please does anybody know what to do to fix this problem?

    :)
     
    ClubbedIce81132, May 24, 2017
    #1
  2. XBF Aaron G
    XBF Aaron G Guest
    My xbox account isn't working

    When these issues happen it doesn't really affect your profile. Its our Xbox live CORE services, that were having the issue at this time. Everything from signing in to matchmaking could be affected. Always check our Xbox
    live status     to make sure its our systems and not your equipment. Our engineers work around the clock to ensure our community has the best experience as possible, but system outages for whatever reason do still occur and maintenance is ongoing to find
    a solution to the issue. Thank you for your post and if you are still experiencing this issue please repost a thread so our many outlets of support can assist!

    Happy gaming!
     
    XBF Aaron G, May 24, 2017
    #2
  3. WPAK
    WPAK Guest
    My xbox account isn't working

    Hi there,

    can you login without issues at
    http://account.microsoft.com     and
    http://account.xbox.com

    please check if all information is fine and up to date on both links. Also check

    http://account.microsoft.com/services

    for any payment issues.

    If all information shows correctly and no issues with signing in on those pages, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile
    Let us know the results and what others steps you have tried so far
     
    WPAK, May 24, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    MY xbox isn't working!

    Hey ClubbedIce81132! Are you getting any error messages or codes? If possible post up a screenshot of what you're seeing so we can take a look. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, May 25, 2017
    #4
  5. XBF Leo G Win User

    My Xbox Isn't Working

    Hey SD-Keo,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day
    SD-Keo!
  6. SD-Keo Win User

    My Xbox Isn't Working

    Everything is up to date. I also don't think it's a problem with my internet since some games operate normally. It is only certain games that don't allow me to play online.
  7. XBF Felixx P Win User

    My Xbox Isn't working?

    Hello
    Ultramagnusstyl    ,

    Thanks for reaching out to Xbox forums support.

    I understand you're having issues powering on your Xbox console.

    Have you tried to plug in your Xbox into another (power) wall socket in another room or part of your home? Try that.

    Below are helpful links regarding the Xbox Console Power supply.

    1.
    About the Xbox One Power Supply

    2.

    Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

    If the issue persists, feel free to set up a call back from Xbox Customer Support (see steps below) to ask about your repair options:

    Asprovided above the best way
    to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  8. harleyxxquinn89 Win User

    My Xbox Isn't Working

    Contact your internet provider to do a speed test to make sure there is nothing wrong on thier end. Also make sure your games have the current update. I hope this helps.
  9. SD-Keo Win User

    My Xbox Isn't Working

    On some games I am able to play online, while others aren't allowing me to play. My Xbox Live is also active.

    Download Speed: 234.91 Mbps

    Upload Speed: 4.01 Mbps

    Network connection test results: All good

    Multiplayer connection test results: All good

    NAT type: Open
Thema:

MY xbox isn't working!

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