My Xbox Isn't Working

Hey SD-Keo,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
SD-Keo!

Everything is up to date. I also don't think it's a problem with my internet since some games operate normally. It is only certain games that don't allow me to play online.

Hello
Ultramagnusstyl,

Thanks for reaching out to Xbox forums support.

I understand you're having issues powering on your Xbox console.

Have you tried to plug in your Xbox into another (power) wall socket in another room or part of your home? Try that.

Below are helpful links regarding the Xbox Console Power supply.

1.
About the Xbox One Power Supply

2.

Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

If the issue persists, feel free to set up a call back from Xbox Customer Support (see steps below) to ask about your repair options:

Asprovided above the best way
to reach Live Support would be here: https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select
See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

Contact your internet provider to do a speed test to make sure there is nothing wrong on thier end. Also make sure your games have the current update. I hope this helps.

On some games I am able to play online, while others aren't allowing me to play. My Xbox Live is also active.

Download Speed: 234.91 Mbps

Upload Speed: 4.01 Mbps

Network connection test results: All good

Multiplayer connection test results: All good

NAT type: Open