My Xbox is turning on by itself

AceAlmond731142 · Jun 6, 2017

For the last 2 days, my xbox has been turning on by itself. Even in the night. So if you have any help or advice please help me

:)

Dan531 · Jun 6, 2017

Turning On By Itself

Try changing the power mode in Settings from Instant-On to
Energy Saving or vice-versa and see what happens.

MutzLouis · Jun 6, 2017

Turning On By Itself

I have cleaned, powered down and reset the Xbox but this rogue behaviour continues. No mobile phones or other emitting devices near it. Some assurance or guidance would be greatly appreciated. Thx.

Mister Mascot · Jun 7, 2017

Hey there AceAlmond731142,

That's an interesting one, we've not seen many reports of that issue happening at all. Is this an original Xbox One model, or an Xbox One S model? If it's an original model, try unplugging the console from the power source and cleaning the power button with
a soft try cloth to remove any fingerprints or debris.

If that doesn't help, make sure your console is plugged directly into a wall outlet and not a surge protector/power strip. The Xbox One console has a built in surge protector, so if it's connected to another one, it's very possible that there could be a
power issue going on. Aside from that, it's also possible the console is downloading updates in the background. Do you have the console set to Instant On mode or Energy Saving mode?

Let us know!

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AJ Perez

I had the automatic updates enabled. I thought it would behave like a PC, automatically checking for updates as a background process, not like a scary sentient robot, waking up on its own to check with the overlord's update system!

Anyway, I disabled both system and games auto updates when I read your answer, and so far so good. It's been 3 weeks without turning itself on, so it seems it solved the problem. Thank you!

Mister Gwyther

Hey there Pixie! If you have tried all the available troubleshooting, we would recommend taking a look at getting your console repaired. Please take a look at our "How to get
your Xbox product repaired" guide and follow the steps there to set up the repair online. Let us know if you have any questions about this process. Thanks!

Haakan

I had this problem with the the XBOX360 S - just cleaned it with a cloth and it worked

Nursemorph

Others have reported this in the past and the consensus was that it is related to updates...the system will wake at a certain time to check for updates or to download them. Not sure if there is someway to stop it besides turning the power off at the wall

RedAO

I have same problem, in Brazil, it's now 4:25 AM, I woke up and my console was on, it's the third time that this happens. I have the build insider, I'll try to uninstall to see!

My Xbox is turning on by itself