MY XBOX IS TURNING OFF AFTER A FEW SECONDS... I NEED HELP PLEASE

When I try to turn on my xbox one, it shuts down after a few seconds. First I thought that it wasn't connected properly but I checked and it was all ok. I have already tried disconnecting and reconnecting the xbox from the power
outlet but it keeps turning off after a few seconds. Also I have seen that when I plug in the xbox, the light from the power supply changes from orange to white and back to orange for about 4 times and always stays orange at the end. I still don't know if
the problem is the xbox or if it's the power supply, and what should I do in any case.

I would be greatly appreciated if anybody could help me.

:)

 

Xbox One turns off DURING initial set-up!

This is my first Xbox EVER, and my first console since Wii.

I was so very excited but my xbox keeps turning off before I can even see the sign in screen.

I get to the screen that says I need to sign in first, then I select next, it goes blank for a few seconds, the controller turns off and then soon after so does the console.

Please help ahhh.

 

Xbox won't stay turned off

Hi. My xbox was turning off and then yesterday I tired to turn it off and it turned off but a few seconds later it came back on by itself. It just keeps turning back on. Background downloads are turned off. Please help if you can. Thank you.

 

Hi

Can you please try following the attached support guide below hopefully it will help with the issue your having.

Troubleshoot Xbox One unexpectedly turning off

 

I have already tried all of that but my xbox doesn't get hot for it to shut down; i have already changed the power supply and i can't manage to change any settings since it turns off after a few seconds of being on.

 

If the troubleshooting guide didn't work out, the console may need a repair. To clarify though, is your console plugged into a wall outlet directly or into a power strip/surge protector?

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.