My Xbox is toast, right?

JP_2879 · Jun 10, 2020

My Xbox is having major issues. 4 1/2 years old. Froze while playing 2k20. Had trouble restarting. Got it to restart, played a game, all was fine. Next day tried to play, game wouldn't start, Xbox stated the game was corrupt(corrupt, I just played a
game!)and to reinstall. Tried to restart, all downhill from there. System would turn on, no video. Tried multiple hard resets, nothing. Tried USB factory reset method, didn't work, but got what I think is a factory reset screen(pic attached)... Selected troubleshoot,
selected factory reset for everything, and then nothing. Signal goes away and Xbox remains on for a bit, and then turns off. I can turn system back on, but no video on screen. This thing is toast, right?

:)

D4vid 360

Hi, has your xbox space for the ventilation to run? It could be a overheat problem, due to both: broken haddware, or too hot not ventilated

ArminatorX

Since you say the console mentions corrupt game installations:

The E102 Error hints at an issue with the internal hard drive.

You can try to follow the E102 troubleshooting steps here: https://beta.support.xbox.com/help/errors/error-code-e102 and try to re-install the system
using an USB stick.

But if those don't correct the problem, you need to send in your console for repair via
https://devicesupport.microsoft.com

MindOfTim

It definitely sounds like it's on its last leg unfortunately 😔 have you got it insured by any chance? Have you checked that nothing is blocking the vents and you can hear the fan spinning?

Michaelbeastjk

Hi there!

We're sorry that you are having these problems!

Ensure that there is enough space for ventilation, it isn't over-heating and that you have given it a hard reset. If all else fails, contact Xbox support with your error code and they might be able to provide some more details about how you can fix your console
or what the protocol will be. It might mean you need to get it repaired or will need to buy an upgrade.

Hope this helps!

Michaelbeastjk

Hi there!

We're sorry that you are having these problems!

Ensure that there is enough space for ventilation, it isn't over-heating and that you have given it a hard reset. If all else fails, contact Xbox support with your error code and they might be able to provide some more details about how you can fix your console
or what the protocol will be. It might mean you need to get it repaired or will need to buy an upgrade.

Hope this helps!

My Xbox is toast, right?