My Xbox is still broken but with a new issue!

Discus and support My Xbox is still broken but with a new issue! in XBoX on Consoles to solve the problem; Just before christmas Iost my original xbox one after someone set fire to my home. This really ruined my lead up to christmas but I was lucky enough to... Discussion in 'XBoX on Consoles' started by Toxikilla, Mar 6, 2019.

  1. Toxikilla
    Toxikilla Guest

    My Xbox is still broken but with a new issue!


    Just before christmas Iost my original xbox one after someone set fire to my home. This really ruined my lead up to christmas but I was lucky enough to get a new xbox one S for christmas! Unfortunately, I havent got to play i the second or third time I used
    it, it decided to never turn on again, it also fried my external hard drive with all my saved games on. After moving house in january, I decided it was finally the right time to send it off to germany to get fixed by microsoft. I have only just recieved this
    xbox back and now it turns on but it lasts about 3 hours before it turns itself off and goes into troubleshooting mode. I have now tried all options on troubleshooting mode for it to still not work.

    Please can someone at Microsoft help me out without me having to send it off for another month! Ive had kingdom hearts sitting there since release day, waiting to be played!

    LC

    :)
     
    Toxikilla, Mar 6, 2019
    #1
  2. XBF Crystal P Win User

    My Xbox is still broken but with a new issue!

    Hi there Toxikilla,

    Thanks for the reply. For any device issues, I would recommend to
    contact Customer Support
    for further assistance or visit the Device service and Repair
    site. Unfortunately, here in forums we do not have the appropriate tools to further assist.

    Try checking out the

    Xbox Services Terms & Conditions
    for more information on warranty and post warranty.
    Thank you for letting us know about the issue. We'll be locking the thread. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further
    assistance.

    Hope this helps
  3. Toxikilla Win User

    My Xbox is still broken but with a new issue!

    Hi Diego

    Yes, this was the page i meant! I have tried the offline system update again tonight to amuse your thoughts but its now got a new problem!

    The new problem is that eveytime it turns on, its applying the update from 33% again but it reboots as soon as it gets to 66%! Any other ideas? As theres no way im sending it to Germany for a month again!

    Lewis
  4. Toxikilla Win User

    My Xbox is still broken but with a new issue!

    Well thats not the answer i want at all! This is a new console diego and to be honest, i dont think it is anything to do with the power supply because when it powers down, it does it slowly. E.G the queued files stopped downloading then the home screen is
    no longer accessible as it is just a black screen but theres still sound and then it shuts off.

    Another reason i know it wasnt the power supply is because initially after the repair, my console was plugged into the wall. I only moved it out of the living room once it broke, it then had to be plugged into an extension while i attmepted repairs.

    I am not sending it back off, i think its now only fair that microsoft replace this console now! I sent it off already and gave you a full month to fix it and test it and it still didnt work! Im not just going to keep sending my console off so you can “fix”
    it and send it back to me so i can send it back to you! the retailer i bought it from said that you will replace it if you couldnt fix it first time which you havent!

    Im still covered by the post repair warranty, the manufacturers warranty and the tech support plan! I have also found another help topic that compalins about a console restarting at 66% constantly so im not listening to “its my fault”. Please offer a better
    solution Diego, i will be calling support tomorrow and wont put down the phone until they agree to swap my console . I want to use my christmas present now please, not in another months time.
  5. donovanfoster1 Win User

    My Xbox is still broken but with a new issue!

    I have a problem i got. Suspended for looking for a group post i need help getting unconsole banned plz help me and thank you
  6. Toxikilla Win User

    My Xbox is still broken but with a new issue!

    Diego

    I honestly thought you’d fixed it with the mains plug solution but nope, came home from work and had to do everything again and again and again for it to not even work! I eventually got it to work again and finally got to play kingdom hearts! Then it has
    just cut out on me again! Im really sick of spending my entire evenings fixing this console which should have been fixed or replaced when i sent it to germany! What is your solution now?

    Lewis
Thema:

My Xbox is still broken but with a new issue!

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