My Xbox is repeatedly signing me out of Xbox live. How can I fix this?

J guyy · May 6, 2017

Hi I have a pretty significant problem with my Xbox right now.

My Xbox one S has been repeatedly signing me out of Xbox live while I am playing Overwatch. It has never done this before and it's not supposed to be doing that. As a result I have been heavily penalized by Overwatch for repeatedly leaving matches (because
my Xbox is just shutting off live for literally no reason). I have also suffered a huge blow to my competitive rating from this issue. In the same day that I was kicked off of live (again) I tried overwatch on my other Xbox one and I had no issues with it.
I also ran diagnostics on my wifi and saw that it was running fine. The Xbox live services were all up and running too so I know without a doubt that it is my Xbox.

Is it possible to fix the Xbox so that I am not being booted off of Live or do I just need to throw out my Xbox one S?

Thanks

:)

NatMatt34 · May 6, 2017

my xbox 360 live account

Hi,

My xbox 360 live account keeps signing me out when I start loading up play games, especially world of tanks. How can I fix this ??

BAPO25 · May 6, 2017

Xbox one

my xbox randomly keeps signing me out of my profile how do i fix it.

Miss Bijoux · May 8, 2017

Hey there J guy!

If you connect your console using a wired connection, do you experience the same issues? If the issue persists, I would consider a full

factory reset of your console to see if that helps. If it does, and you'd like to consider having your console repaired, you can explore that at the
Online Service Center.

Let us know how it goes.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Miss Bijoux

Hey there J guy!

If you connect your console using a wired connection, do you experience the same issues? If the issue persists, I would consider a full

factory reset of your console to see if that helps. If it does, and you'd like to consider having your console repaired, you can explore that at the
Online Service Center.

Let us know how it goes.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

HumorousIowa4

I'm having a similar issue with my console where i repeatedly doesn't sign and tell me i should go to the Xbox support. I've doing this for the pass two hour because it doesn't indicate what the problem is where it be a system failure or a code error, please
tell me how i can fix this problem.

Steve 1DC

Hi there. Thank you for your reply.

I sign into my profile on my Xbox 360, and when I sign in it signs me out of Xbox live. When I sign out of my profile I can sign back into Xbox Live again. it signs me out of Xbox live every time I sign into my profile.

Thank you

xxOI SOLExx801

Hey i am having the same problem with my xbox live. It would randomly sign me out xbox live while i am watching hulu. It does it like every 15min its really pissing me off. How do i fix this problem

PriestlyGnome25

I am having this issue, if it was maintanence. Why'd it take a year?. I been getting repeatedly signed out of xbox live. I reset my router and xbox, unplugging etc. Still the service alert is there. Giving a solution would be helpfull. Really annoyed with
microsoft.

My Xbox is repeatedly signing me out of Xbox live. How can I fix this?