My Xbox Is not working in multiple ways and I don’t know how to contact a real worker from Xbox

Xbox services are having many problems right now; it's not just you. It's very highly likely not a problem on your end. It's an issue on Xbox's end. There are many, many posts about this issue with various services not working, or downloads getting to
a certain percentage and then just stopping, right now. This is (in my opinion) due to so many people staying home right now and overwhelming the Xbox servers and services. Xbox has been having problems with several different core services being up and down
and not working properly for the last 1-2 weeks, and it's still ongoing as they try to deal with the high number of users on Xbox right now, as work places and schools are closed. So just rest assured, it's not just you. And it's not anything you may be able
to fix. Just keep trying, and hopefully this problem will be fixed very soon and all services will work normally for everyone again.

This isn’t helpful. I bought multiple HID joysticks and they don’t work with the XAC on the Xbox. The PDP one handed worker for me, but mine broke. No my xbox is a paperweight $20 part, because you still advertise, but don’t sell my Xbox Is a paperweight. Xbox should care about its gamers enough to make sure the peripherals needed to make their tech work, doesn’t vanish without another option. Microsoft failed a billion people with this one.

This isn’t helpful. I bought multiple HID joysticks and they don’t work with the XAC on the Xbox. The PDP one handed worker for me, but mine broke. No my xbox is a paperweight $20 part, because you still advertise, but don’t sell my Xbox Is a paperweight. Xbox should care about its gamers enough to make sure the peripherals needed to make their tech work, doesn’t vanish without another option. Microsoft failed a billion people with this one.

My apologies for being unhelpful....my understanding, from reading from various places across the internet, was that as long as it was a HID Complaint device, then it should work. I have removed the offending post as well as the others in case they contain incorrect information as well

on my laptop, Windows 10, Microsoft Edge 'Chromium'.

I also tried on the Xbox Android App, at it gives me the same error. And I don't know how to contact to an Microsoft worker...

I’m not dealing with a person that I do not know. The person is part of my real life, and that is not how real life works. You don’t deal with arguments by stonewalling...that in and of itself is considered abuse.