My Xbox is not installing my game that I owned

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Ezra Barber how are you?

I am very sorry that you are experiencing this error.

I will suggest that you do a procedure on your console, it will not delete any games you have on your console, however it will require you to enter your accounts again on your console.

Press the Xbox  button to open the dashboard.

Select Profile & System > Settings > System > Console Information.

Select Reset Console.

On the Restore console? screen, you will see three options:

Choose the option Restore and keep my games and apps.

After the procedure see if the problem has been fixed.

https://support.xbox.com/help/games-apps/troubleshooting/digital-games

If the issue is not resolved I suggest you contact support.

Please enter this link where you can contact support, the option is in green on the right, written contact us.

https://support.xbox.com/contact-us/

I see i gone through order history and i see that i do own both windows 10 and xbox one minecraft yet when i install it from my owned games on my computer it says i have to buy the game straight after it's installed.

Hi!

I found the solution to my problem. Apparently FH4 was installed by my friend when he owned that laptop. Because I was logged in with my own xbox account on the xbox app, it used my xbox account to run the game. So yeah, I assumed the physical version was
also play-anywhere, but it was just a coincidence that I was logged in with the xbox account.

Sorry for bothering you! It was my mistake for not remembering I didn't install the game myself.

i am having problems my self on xbox beta pc the game will not install when i click install it gose back to install button and it fleshes pre owned under the picture of the game

it wasn't on my ready to install list. I just went to wwe 2k17 Xbox store page, and it says I owned the game. It says "With Xbox gold play the game for free or buy to own".