My Xbox is not giving a signal

HaddadGamers29 · May 1, 2020

I have a Xbox one S (all digital) and it isn't giving me a signal on the television.

I have done everything to fix this, I changed the HDMI cable and the power cable seems fine but I cleaned for dust because the Xbox light turns on.

Also, I have other things plugged in to the television and they work normally.

Since COVID-19 is causing us in lockdown, I couldn't send it to a technician. I tried the two buttons method but I couldn't see anything on the screen.

Sometimes, it would work a minimum of 5 seconds but there was this bad noise and it was like screeching and not functioning properly.

Now, it started when my brother started to pull on the USB adapter at attached to the Xbox but nothing happened until we turned it back on.

Everything is working fine and I tested the controllers on a PC and they worked fine.

In conclusion, the Xbox is totally fine except it isn't giving me a signal on the television.

:)

HaddadGamers29

Thank you,

I have requested a Service Order and I'll soon ship the console.

Thank you for the help

XBF Steven R

Hey there HaddadGamers29 ,

Thanks for reaching out to the Forums for advice on how to deal with this problem. I totally understand how this could be pretty concerning. We actually have a support article entitled Troubleshooting
a blank TV screen or monitor while your Xbox One is on that should help.

If that doesn't though, and it doesn't work on any other TV or monitor, you might have to consider looking into getting your console

repaired or replaced.

Hope that helps.

Thanks for reading!

Jeff Threat

Is your TV fine? If it is, check the source button and check each source

HaddadGamers29

Yes.

As I said, I have other servers/satellites plugged into the TV and they work normally.

cabbose2552

i dont know how but when i took off the shell it worked

My Xbox is not giving a signal