my xbox is muted

Discus and support my xbox is muted in XBoX on Consoles to solve the problem; i have two headsets and two controllers last night I was playing and everything thing was fine then when I went to go watch a move my controller did... Discussion in 'XBoX on Consoles' started by BustinRun1, Jul 8, 2019.

  1. BustinRun1
    BustinRun1 Guest

    my xbox is muted


    i have two headsets and two controllers last night I was playing and everything thing was fine then when I went to go watch a move my controller did not recognize there was a headset plugged in so i figured it was just a fluke and would be better in the
    morning well today it is not better I have tried both headsets on both controllers and neither of them work to put a headset in. i cant hear anything out of my headset when I put it in my controller. my mom says it might be the controller and i might need
    to get a new one but I wanted to make sure there was nothing else I could do before I went that route. I use a 3.5 mm jack that I plug into my controllers. so if there is something that can fix this issue please let me know!!!

    :)
     
    BustinRun1, Jul 8, 2019
    #1
  2. ScottTHEscammeR Win User

    my xbox is muted

    Have you tried hard resetting your console?
  3. XBF Brad A Win User

    my xbox is muted

    Hi Bustin,

    Thanks for coming to the forums. Sorry for the issue with your headsets. Here is a list of troubleshooting to try out. Some you may have done already and some you may not have. Number 9 seems to be a temporary solution to this ongoing issue.

    1.) power cycle console

    2.)Go to settings> Kinect and Devices> Devices and Accessories> [...]> Assign controller to account> Update control> unassign account> test headset/chat

    3.)Make sure mic is "ON" Press the home button> go to the Gear on the
    menu> Audio> Turn Mic off and on. OR go to settings> Kinect and Devices> Devices and Accessories> [...]>Audio> Mic on> Adjust volume.

    4.)You can test your controller if it is broken by "Buzzing" the controller. The buzz feature is connected to the headset port, and if the controller does not buzz then the port may be damaged.
    [Turning on Vibration if it does not "Buzz"> Settings> Ease of Access>
    Controller> Vibration Settings> Turn on Vibration].

    5.)Some mics are detachable and may be damaged so try testing the headset on another device to see if it works (Example: windows 10.

    Test the Headset with Skype Test or Voice Recorder). If there is an issue with using the headset on an Xbox controller, you can try using a headset adaptor.

    6.) Make sure there is no Enforcement on the account.

    7.) Make sure the controller is not full of dust in the headset port (you can use compressed air to clear the dust).

    8..) Make sure controller is fully charged/ change battery type.

    9.) Use a headset adapter or standard headphones (Main fix)

    10) Soft or full console reset. (may not work all the time)

    Thanks,

    Brad
  4. AquarrzSudnnym Win User

    my xbox is muted

    Headset adapter support
    page will help you and as XBF Brad A suggested above,

    #9 is the main fix for this issue.

    Edit... A Full Shutdown from Settings>Power and starup>Turn off>Full Shutdown resolved this issue for me today after I got the Muted upright mic icon from start up.

    Its the first time a firmware update did not work and the first time seeing only the mic icon. Normally I would see Headset and mic icon.
  5. Natpars Win User

    Notifications

    My main account: Mute and Block on Xbox Live. Mixer: Not following.

    My side account: Mute and Block on Xbox Live. Mixer: Follow and now not following.

    So I'm waiting to see if it works.
  6. A Virtual Duck Win User

    I Think i got a Problem..with my xbox one..

    "Xbox Mute" mutes the TV not Xbox. Done.

    "Xbox Unmute" to reverse.
Thema:

my xbox is muted

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