my xbox is messed up

LiveLoveLonnie - You are not in the preview program on this gamertag that we can confirm, that is why you cannot access those forums. Please post up a new thread on the account you are in the preview program with to get access to those forums.

SCOTTIExDONT - Medium is simply an Ambassador; a gamer like yourself that volunteers his time to help others out. Anyone that works at Microsoft will have an "Official" tag on the bottom of their gamercard.

That being said, the only support for preview has always been on the forums, specifically the
Update Preview Forums. While your issue is resolved, I suggest submitting feedback through your console first with any other issues you have, then checking out those forums for
any possible solution. Thanks for understanding!

Excatly the same issue with my sons account, my profile had disappeared completely from the console. Once it was re-established after multiple failed attempts to sign in I had exactly the same issue, games failed to load, NAT unavailable, common denominator
here is the tell tale recent upgrade. Do you have a queued update for XBox original avatars? Our has sat for hours hung on 0%

Hi Francia

After I did the reset

This is what was in be known to me changed to

I contacted old friends and re added them, then someone told me what it was, even though on MY screen it said differently

So I’d added everyone as “see diagram” and not as xHUSTLER1x

Then someone suggested doing a “rename”

So think I’ve lost everything

"Group Not Found

The requested Group cannot be found."

and i posted this here because xbox support told me to. this was the link i was given by xbox support. if i was supposed to post it elsewhere, then i should've been given a different link in the first place. this whole process was a huge inconvenience, and
xbox didn't help at all with the solution. xbox really needs to develop a better way of contacting support, because the only answers i got were links to forums. and even after i did that, you're now telling me i need to post it somewhere else. when people
contact you with an issue, especially one on your end, then it should not be up to the paying customer to keep posting threads that don't get answered for over an hour. all i wanted was a solution or even just a simple explanation, and i couldn't even get
that. the whole process was inconvenient, and i am very disappointed how my issue was handled, because it wasn't at all