My Xbox has not been working for me lately

Hello there @JadenMecham, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the console situation; However, I believe your console might need just a system refresh to perform the system update successfully. I would like you to go through the following steps to perform a quick power cycle.

I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

If you are still getting the same issue, I would like you please to kindly follow the instructions below to physically reset your console:

- Turn off the console unplug all the cables then re-plug them back again.

- Since the console is an all digital one, click on the "Bind" button, after 10 seconds click the home "X" button just once without letting go of the button. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

In case all previously mentioned troubleshooting steps weren't helpful, the next solution would be to perform an offline system update. In the link below you will be directed to everything you need to know about the offline update and how to run it.

The link: Perform an offline system update | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Thank you so much. Have a good rest of your day

Xbox live has been working great for me, though, I don't have an Xbox One yet so I can't comment on that, but surprisingly, everything has been going great with XBL as of late. On my side that is, not sure how things are for everyone else.

I know Microsoft had to help me very similar when we got a new router. Apparently there's a setting on the routers settings web page where you have to verify if that NAT function is enabled or not. He walked me right through it. I would recommend calling
MS @ 1-800-4-MY-XBOX and tell them what's happening. They should be able resolve your issue. Good Luck!!

Cheers!

[quote user="Motherland Vlad"]and last few times i've turned my xbox off, the screen has gone black but the xbox remains on for about 10-15 seconds and the green light in the centre of the power button will slowly pulse on and off.[/quote]

this could be the cloud storage system backing itself up before shutdown.

[quote user="Motherland Vlad"]telling me I had played it before on a different console, i hadn't, i had played it before but on the same console.[/quote]

i have this message most times when playing gears 3,i also only have the one console.