My Xbox games won't finish downloading.

If you click on see error details, what do you see? Can you please provide a screenshot?

Have you also tried stopping the download and trying again?

Cristiana

have tried all of this but it is still had not finish downloading.

Hello, Alex!

I’m sorry to hear that you’re having trouble downloading a game on the Xbox app. Here are a few additional things you can try to resolve the issue:

1. Check your internet connection: Make sure that your internet connection is stable and fast enough to support the download. If your connection is slow or unstable, it could cause the download to get stuck.
   
2. Clear the cache: Clearing the cache on your PC can sometimes help resolve issues with downloads. You can try clearing the cache by opening the “Run” dialog box (press the Windows key + R), typing %localappdata%, and then pressing Enter. In the window that opens, find and delete the “Xbox” folder.
   
3. Run the Windows Store Apps troubleshooter: This tool can help diagnose and fix common issues with Windows Store apps, including the Xbox app. You can access it by going to the Start menu and searching for “Troubleshoot settings”, then selecting “Windows Store Apps” under the “Find and fix other problems” section.
   
4. Reset the Xbox app: If the above steps don’t work, you can try resetting the Xbox app. To do this, go to “Settings” > “Apps” > “Apps & features”, then find the Xbox app in the list, click on it, and select “Advanced options”. From there, you can click on “Reset” to reset the app.
   

If none of these steps work, please let me know. I hope this helps!

Cristiana

Didn't work, it still won't finish downloading my profile, it gets stuck at the "Downloading your game info" and then it comes up with the error 8007274D.

It would just download it then it won't finish it then it would read download itself and then I won't finish it that repeats like a lot of times