My Xbox games do not work for other members of my family

Hi there,

is your Xbox One console set as your Home console?

And is the console connected to Internet (Xbox Live)

That should result in all other profiles on the same console be able play the games that your account owns.

See this link for more information:
https://support-origin.xbox.com/games/game-setup/my-home-xbox

As side note: save games are per profile, so Profile A will not be able to use the save games from Profile B etc.

Hi!

Verify that the additional contents are correctly installed using the "Manage Game" function. If not, you should uninstall the game and re-install it
again.

I reinstalled the whole game and DLC's and it started working. However, after logging in another family member it works initially but when I turn the machine off and on and attempt to continue as the other family member I get the above error message about
not finding the Sky Fortress DLC. Once this happens it prevents both my login and his from playing the game.

I have done some experiments and noticed the following pattern.

Please note the JC3 game AND the Air, Land & Sea DLC were purchased on my account.

Once the game is working, it works for my login no matter what I do. I.e. I can start/stop the game or the Xbox and it continues to work.

As soon as I login the other family member, it works the first time, but if I switch the Xbox off and on and continue as the other family member, it stops working and will not work for either account until I cycle the Xbox and login on my account.

So it seems there is a problem with the other family using a DLC that I purchased. Can anyone confirm whether other family members should be allowed to use DLC's that I purchased? If this is allowed then why am I getting this issue and what can I do to resolve
it?

Thanks for your help.

I tried that and i did not work

I bought games under my account and listed my children as family members so they should be able to play the games on the other xboxs in the house and the one at their grandmothers. why is it not allowing this to happen i have removed any setting that could stop this.

No it doesnt work like that unfortunately. They would only be able to play your games from the home xbox (can only have one of those). Being listed as a family member makes no difference.

It is odd that its still not working even from the home xbox though

Thanks for the response,

Just to confirm, would doing this delete or invalidate the email/Microsoft account of my family member?

In other words, if I did this could my Microsoft account be linked to that gamer tag whilst my family member's Microsoft account remains intact and completely separate?

Yes, what I tried was the alias of the Microsoft account, but the detail is that the family member's account is associated with Facebook and other things, so I can't delete that account and use the personal, and having the two accounts, mine and that of
my family member, because the information is linked and what I want is to separate the family account from everything that has to do with xbox, to be able to use my personal account, because I have problems because when I change the name in the xbox live account,
the name is changed in the mail of my family member, and because it generates problems, I don't know if there is a way to separate the account from this family member and not have it as an alias or as a principal.