My Xbox Freezes While Taking an Update

PJCornell · May 28, 2018

While attempting to take the latest update, my Xbox froze, and now it will not boot up. Every time I attempt to boot it up, it gets to 84% completion, and then sends me to a failure screen, where I am invited to attempt to restart and retry or else go into
troubleshooting, but I can't because the screen is frozen. It also generated an error number: E202 8007000E 00000000.

I have attempted to run the update with all peripheral devices - including my TV - disconnected. Same result.

Please help.

:)

Drone223 · May 28, 2018

Netflix taking too long to load

For some reason Netflix is taking too long to load. I've tried everything uninstalling and reinstalling, resetting the xbox and when ever I press the xbox button on my controller while netflix is loading my xbox freezes.

What should I do?

Ritchie13666 · May 28, 2018

Internet / xbox live wont connect

My internet is connected to my xbox 360 but my xbox live doesnt work.

Iv tryed downloading the update on both my xbox 360 and laptop and neither are working they both freeze while loading.

Iv tryed tuning it on and off taking out plugs and resetting my console iv even phoned my internet provider to see if it was my modem but its not

Please helpppp

Internet Expert · May 29, 2018

If you're updating over Wi-Fi, I suggest switching over to a direct, wired connection to your modem/router with an ethernet cable. Wi-Fi signal can occasionally drop out, and this can ruin the update process.

An alternative method to updating your Xbox is doing the "offline" method, where you download the update to a spare USB flash drive and update the console from there. More details: Xbox One System Updates | Offline System Updates

Internet Expert

If you're updating over Wi-Fi, I suggest switching over to a direct, wired connection to your modem/router with an ethernet cable. Wi-Fi signal can occasionally drop out, and this can ruin the update process.

An alternative method to updating your Xbox is doing the "offline" method, where you download the update to a spare USB flash drive and update the console from there. More details: https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

Marine3019

@ Miss Portia - I tried start my XBox with my Fats 32 external plugged in and it still stops me at the same place's. I am saying place's because it will freeze at different spots all before I am able to choose my avatar. I believe the freezing is due to
the newest update because it started as soon as I downloaded the update. Is there anyway to take off the update? I have tried booting my Xbox while holding down the sync button on it but once again it freezes before it gets far enough to do anything.

SGM26

Does it freeze and you have to restart or freeze for a while then loads? Sometimes it just takes a while to load the area.

LuisVazquez7

Already tried it offline, and on my phone's hotspot (using mobile data). Same thing, I can play some games and some takes ages to load and make my Xbox lag and freeze. I'll just wait for another update, also Twitter has several twits from people having issues post update and even people that get errors while downloading the update. Thanks anyways

hashaam nomaan

Yes it only freezes while playing fifa, ive reinstalled, updated all my drivers, I have an old xbox one controller.

My Xbox Freezes While Taking an Update