My Xbox FC 24 is showing error code 08007045d

Hi Stephen! I'm more than happy to help you!

I'm sorry you are experiencing this with your FC 24 game. No worries, let me help you sort this out.

Don't worry, if you have played the game online or when your account is signed into Xbox Live while playing the game, your saved game data is automatically stored in cloud. Reinstalling the game will not delete your saved game data.

Kindly reinstall the game as part of our troubleshooting step.

If it doesn't work, proceed to perform the factory reset keep my games and apps:

Note: This will remove the profiles on your console, make sure that you remember the email and password to your account.

Press the Xbox button  to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
On the Reset your console? screen, you'll see three options. Be sure to choose the Reset and keep my games & apps option so that you don’t lose any of your games and apps.

This will also help sync the data on your console properly. Once you're done, try to check if you will be able to launch your game on your console.

You may also check this link for reference:

https://support.xbox.com/en-US/help/errors/error-code-8007045d

Please take your time and let me know if it works.

Best Regards,
Darhyl

Also, I haven't redeemed the in game currency. All I did was exchange my Microsoft points for a voucher then bought ea fc points but for the wrong version. It should have been ea fc 25 and I purchased ea fc 24 points.

Hi Harry K! I hope you are well, delighted to be able to offer you my help!

If the problem is that you have not received the FC 24 game on Xbox, share with you a few steps as well as a link where you can find additional helpful information.

Go to My games and apps.
Find EA Sports FC 24.
Press A to select the game.
Choose "Ready to Install" from the drop-down menu.
Select the available plugin you want to install and confirm.

And the link is the following:

https://www.gosunoob.com/guides/fc-24-4600-points-missing-ultimate-pre-order-not-showing/

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as pups (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

Best regards,
Daniel.

That error code pops up sometimes when the Xbox service is out of whack

checking xbox.com/status shows no problems

https://www.hardcoregames.ca/2005/11/24/error-code-8015190a/

Hi Nikoś. My name is Kyle and I'm an independent advisor.

Do these points show in your account's order history? Check here: https://account.microsoft.com/billing/orders/

Have you loaded up EA FC 24 on your Xbox console since redeeming the points?

Thanks,
Kyle