my xbox elite 2 controller wont connect to my computer over bluetooth

When i connect it by USB the computer doesn't even acknowledge It, Ive tried other data transfer USB plugs, they dont work. I know the controller can be recognized by the computer because when I use Bluetooth I can connect, and its the accessories app, it shows my Elite 2 controller.

I'm Samy an independent advisor. Welcome to the community. How are you?

This controller does not support xCloud. These are the controllers you can use.

Official Xbox controllers

Xbox Wireless Controller (Bluetooth or USB connection)

Xbox Elite Wireless Controller Series 1 (USB connection only)

Xbox Elite Wireless Controller Series 2 (Bluetooth or USB connection)

Xbox Adaptive Controller (Bluetooth or USB connection)

I have the same issue:

* the plain Xbox controller (non elite) connects via bluetooth to the TV and is recognised by the Xbox cloud app on my Samsung TV. I can use it to play games using the Samsung Xbox app.

* the brand new Xbox Elite Series 2 controller connects via bluetooth to the TV and is NOT recognised by the Xbox cloud app.

I tried several attempts deleting the pairing, re-pairing. Turn off TV on the power switch. Re-installing the Xbox app on the Samsung TV.

The result is always the same:

* The Xbox Elite Series 2 controller connects successfully to the TV and is shown as Paired and Connected in the Samsung TVs feature where you add external devices.
* But the Xbox app shows the yellow ! exclamation mark and does not recognise the Elite Controller.

I’ve paired my other non Elite standard Xbox controller now vie Bluetooth and USB, which works both.

Is there a difference between the Bluetooth on the Elite and the one on the regular Xbox one controllers. My other controllers connect without an issue, but not the Elite.

Hi,

this is by far the most popular post of Microsoft forums I found on this topic. I have very similar issue:

My expectation is that when turning the Xbox Elite Controller 2 on it will automatically connect to the PC over Bluetooth (if already paired), however, it doesn't work for me. Light on the controller is flashing steadily but it never connects.

Controller works fine over USB. It's displayed as "Paired" in Bluetooth & other devices.

Controller's firmware has been updated over USB using Xbox Accessories application.

What have I tried already:

1. Ensuring my Bluetooth adapter is working fine by connecting wireless headphones - it's OK. I also moved the adapter to the front of the chassie.
2. Ensuring controller's Bluetooth is working fine by connecting the controller to a MacBook.
3. Restarting PC, controller, Bluetooth services (and changing them to automatic), turning Bluetooth off & on before and during controller sync.
4. Uninstalling Bluetooth drivers, updating them via Windows, downloading new drivers from my MOBO (AsRock Z390 Pro4) manufacturer.
5. Removing the controller from Bluetooth devices and trying to pair it again - controller is visible either as "Input" or as "Xbox Elite Wireless Controller" however it takes a lot of tries to connect it as the device is not responding (controller light is
   flashing rapidly as it should in sync mode).

After successful pairing I observed the controller sometimes stays connected and works fine over Bluetooth and sometimes it just switches back to the "turn on mode" (light flashing steadily), which brings me to the beginning of this problem - controller
is paired but does not connect to PC.