My Xbox elite 2 controller back paddles have stopped working for my PC. I plugged my old...

Hi Rob!

Thank you for coming to Microsoft Community. I'm sorry to hear that you're experiencing issues with your Xbox Elite 2 controller. Have you tried updating the firmware on your controller? You can do this by connecting your controller to your PC using a USB cable and then using the Xbox Accessories app to check for any available updates. If there is an update available, you can download and install it to see if it resolves the issue with the back paddles. If this doesn't work, you may need to contact Xbox support for further assistance. To contact live support, follow the guide below:

1. Use this link: Contact Us | Xbox Support
   
   1. Scroll down and look at the bottom left if you can see that the page matches the country/region you are currently in.
      
   2. If not, select the country/region it displays and select the correct one from the list.
      
   3. Be sure to use to check available support contact hours.
      
   4. Select the "Contact Us" button"
      
   5. Select options from the drop-down menu that match your concern.
      
   6. The next window will provide you with support articles based on your request and we recommend that you review the relevant articles before selecting the "View contact options" button.
      
   7. In the final window, you will be presented with multiple options. We suggest selecting the "Online Chat" or "Request a Call" options to talk to someone. Be sure to provide as many details as possible.
      
   8. If you cannot connect to support, use the virtual agent and enter this exact phrase, "Talk to an agent."
      
   9. If you encounter the same issue and have an error message, please let us know so we can send your findings to the internal support team.
      

Hope this helps!



Best regards

RodelioP.

THis is not a isolated case. My elite 2 paddles also stopped working after a firmware update. I am on PC with Windows 11, don't have an xbox to revert the firmware. What must we do?

This was my only complaint about this controller. Fortunately the paddles from my spare Elite 1 fit and work perfectly. I was hesitant at first as I discovered the joysticks weren't compatible from the elite 1 to the elite 2 but the paddles do work. I've
been playing with the bigger paddles on my elite 2 since Thursday afternoon and I haven't noticed or had any issues.

I've got an Xbox One Elite controller and after about a year the headphone jack stopped working so I started using it with my PC instead. After about 2 years the rubber is starting to come unglued from the grip. Other than that everything else is working
fine, no drift or lag etc.

I removed the paddles because every time I sat the controller down on my leg or even on my table, which is full of clutter, the paddles would be pressed and I'd be choosing random stuff on the Xbox.

elite series 2 controllers back paddles won’t work