My Xbox Downloaded Games I Never Purchased

I was just sitting watching Netflix on my One this morning and suddenly I received two notifications one after the other. Both Asassins Creed Unity and Minecraft were "downloaded and ready to play".. The FULL versions. Great! Problem is I never downloaded
or purchased either of those games! And, NO, I do not share content with others nor have I let anyone use my account or migrate my account. My XB1 has always been the home Xbox, and I have never shared games with anyone. I checked to make sure they were not
gifted to me and I even called Microsoft. The games do not show up as ever being billed, but they are showing that I have the licenses to play them And download them.

Questions:

1.) How could this happen? Microsoft could not figure out why or how. Any thoughts outside the box?

2.) Why did the games just download right to my hard drive without warning me or giving me a choice? I got no notifications or messages via Xbox or email that asked me to begin downloading. They just downloaded and installed by themselves without warning.

3.)The purchases do not show up on my Xbox account/bill at all and there is no record of any transactions regarding these titles. There is no record of any purchase on the credit card I have on file either. Could this just be some kind of one in a million
mistake by Microsoft, or could it be the result of hacking/ tampering from hackers? I am just looking for possible ways it could have happened and have yet to be told how or why.

:)

 

Purchased game not working

I have purchased tomb raider game from my xbox one console, it's downloaded but when I try to run it game never starts. Message appears

ERROR:could not load localization table: local\localization\KSA_Special\Ksa_english_locals.bin

 

Games I haven't bought are being installed on my Xbox One

I am having a weird issue with my Xbox One where games I have never purchased are either being automatically downloaded to my Xbox or are ready for me to install. It started with the Preview Program app. I never signed up for it, never even heard of the
program and then a few days ago Subnautica was installed on my Xbox. Then Grid 2 was automatically installed on my console - I know it is the free game of the month for the 360, but I never asked for it, never downloaded it, never wanted it. But those two
items I understand. Both of them are free games, so I was like alright, maybe there is some setting my 11 year old hit on the Xbox that allows these games to be downloaded.

But then I received two premium games without purchasing them. A few days ago Home Front: Revolution (a 60$ game) was installed on my Xbox. I never purchased it and never got an email that it was purchased on my account. I looked at my account history and
my credit card statement and it was never purchased by me.

Then today I decide that I am going to buy Overwatch, so I go to the Store on the Xbox console and instead of letting me buy Overwatch it just asks if I want to install it. Again, I got this 60$ game for free. I never purchased it, I got no email telling
me it was purchased or gifted to my account, and it isn't in my history of purchases page.

I know my 11 year old son couldn't of bought the games because he doesn't know the code that has the be entered for purchases, and again I got no email that the purchases were ever made, the purchases aren't in my account history, and the purchases aren't
on my credit card statement. I just received the games for free. And the discs for the games aren't in the Xbox and left here by his friends. They are being downloaded and playable on the console.

I know it is kind of a nice problem to have, getting these games for free, but I don't want to end up getting in trouble or have my account banned for this. I just think there is some kind of glitch going on.

Thanks for the help.

 

It sounds like someone else has played on your console with their account, and now having got themselves an Xbox One yours is still their Home Xbox, thus when they purchase games they download to yours too. Maybe a friend, sibling or other relative.

Does this sound plausible? Let us know.

 

Im having the same issue, 13 games ive never purchased all ready to install. AC unity tried to install itself but i stopped it. No one else has use of my console or account. But my console was purchased used.

 

Hi Maxen13. I thought of that, and the folks at Xbox suggested this as well, but then they couldn't figure out the origin of the games I received. I am certain no one migrated their account to my Xbox. The only theory I could come up with is that I used
to have the old family plan (the one that gave you 4 Xbox live gold accounts for $100/year). Microsoft did away with that plan almost 2 years ago and the gamertags under that plan were converted into individual accounts according to Microsoft. One member of
that family plan who is not in my household any longer, but yet his tag keeps showing up under my " Xbox live family" tab, even though he has never even played on my Xbox one. Could there still be some internal link between those old family accounts on Microsoft's
end even though they were converted to individual accounts by Microsoft 2 years ago? The Microsoft rep I talked to yesterday was unable to confirm this.

Bottom line is I don't mind receiving free games, but it's crazy that no one at MS has a clue where they are coming from and apparently there is no way to trace or check this. Another thing that bothered me is the way the game just downloaded automatically
to my hard drive with no warning like the other poster mentioned.

 

It's possible that could be what's happening, but it seems a longer shot than if someone had actually played on your console before purchasing their own One (no migration needed, by playing on your console first it's immediately defaulted to be their Home
console).

If you still have contact with the individual, let them know they should mark their own console as their Home and see if the issue disappears.

The reason for no warnings is that if this console is the Home, the user purchasing games should also be someone who plays on this console, so it shouldn't in theory be a surprise to that person when the game downloads on their Home console.

Though in this case that set-up causes some confusion.

~~~~

@Moshban: The previous owner of your console probably still has it set as their Home Xbox. Every time they purchase a new game it is still downloading to their Home, your console.

 

I woke up this morning, grabbed coffee and turned on Twitch. It was slow, so I looked around and noticed the Assassin's creed bundle was installing. After reading the above post I remembered my daughters boyfriend loaded his profile onto my X-Box a long
time ago. He got some money for x-mas and was excited to get a "One".

I believe this is Maxen13 is correct. Seeing as how he used the cloud or whatever to login to my Xbox and the best bundle is the Assassin's Creed one.

Not sure how, but I need to get his games to him.

 

LazyWarlock, the other guy will still have the game on his own Xbox too. He has downloaded it there, but because your console is his Home Xbox it downloads to yours also.

Instruct him to go to Settings/Home Xbox and make his own console his Home Xbox and this will not happen in future.

 

I appreciate all the input, but the simple fact is no one has ever downloaded their tag to my Xbox one or signed in to my Xbox one but me and my older son, and the games are not coming from him because he doesn't own them. (He just got his XB1 for Xmas)

The individual from the old family plan confirmed they did get the AC unity bundle, but my tag is not on his console and his console is set for his home Xbox.

I'm still going on the theory there is still some underlying connection between those old family members from the old family plan, even though they were made individual accounts almost 2 years ago.

 

Even after having Microsoft support remove my account from all xboxes it had been downloaded to and changing my password, I am still getting random games and apps auto installing to my Xbox one. Some are full paid versions of the games; games I never purchased.
I honestly have no idea at this point. All I know for certain it's not something I am initiating and, as I stated in an earlier post, no one installed their account on my Xbox one. Is this happening to anyone else?

 

My son also got his own for christmas, both xbox ones are set to home xbox and I get his downloads. I just delete what I don't want and keep what I do.

 

I'm also having the same issue.

One person has previously signed into my xbox and created a profile but I have removed it a while ago. This person also does not have his own xbox one, but he does have a 360.

It's beginning to frustrate me as it's taking up space on my almost full HDD, and I'm tired of having to uninstall these games and apps that are randomly installing on my machine without me initiating it.

 

It isnbecause yoyr xbox is set to his home xbox

Home xbox is not meant to be used by friemds

Home xbox is meant to be used by same family in the same household

You do know that xbox one supports external hds right ?

 

You have tonhave him reset his home xbox. To his

Fyi sharing dlc is a violation of thw terms of use