my xbox dont recognize my external hard drive since the last actualisation

Hi there foxifoxfoxifox -

Sorry to hear that it's not recognizing your external hard drive. Let's have you go through the troubleshooting article outlining external
storage detection for the Xbox One.

Let us know how it goes!

I am having trouble with my external hard drive on my xbox one and ever since that new update my xbox one wont recognize that my external hard drive is plugged in I have tried the trouble shooting steps and nothing seems to work and my external hard drive
is a 3.0 Toshiba external drive is this problem going to be fixed before its released to the general public because I want to play my games that are saved to that drive can anyone tell me if this problem is even being looked into at all

My external hard drive has been having issues since the new dashboard update. Now I have to turn on the Xbox two to three times to get it to recognize it. Also, yesterday, it wouldn't let me download a game to the external hard drive. I was able to download
it to the internal hard drive but only when the external wasn't recognized. For some strange reason, now when the external hard drive is working, I can't reset the console, I have to turn it completely off. Pressing the reboot option causes the Xbox to sit
with a black screen and never reboots.

My xbox one no longer recognizes my external hard drive after the update.

have you tried the steps listed here?

support.xbox.com/.../console-doesnt-detect-external-storage

In the meantime here is a link on how to get your pc to recognize the drive to reformat it.

www.hgst.com/.../my-external-hard-drive-not-recognized-my-computer