My Xbox does not work anymore

Hey!

Thanks for responding back so quickly, Have you tried changing the wall outlet that the console is connected to? Please let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

Hi Paul

Thanx you

I have just tried. No improvement.

Thank you for your answer, I forgot to mention that it’s an Xbox one x, I tried to change tv and cable but nothing work.

I think ma xbox is dead

Thx you for your answer again.

Hey!

Thanks for responding back so quickly, Have you tried changing the wall outlet that the console is connected to? Please let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

Hi!

Okay so after changing the console to a different wall outlet the issue still persists. Can you try performing a Soft Factory reset on the console? Please follow these instructions to get the console to the correct screen.

1. Press and hold the BIND button (located on the left side of the console) and the
   EJECT button (located on the front of the console), and then press the
   Xbox button on the console.
2. Continue holding the BIND and EJECT buttons for 10-15 seconds.
   
3. Listen for two “power-up” tones a couple of seconds apart.
   
   Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.
4. You can release the BIND and EJECT buttons after the second power-up tone.

Let us know how it goes.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're console will no longer boot up is that correct? Have you tried the console on different TV's or with different HDMI cords? If it wont boot up after leaving it unplugged
for a few minutes you may need to consider having the console serviced.
Getting your Xbox console or Kinect sensor serviced