My Xbox disconnects from the internet everyday at 11PM and won't reconnect until 9AM

Hello Glover_Marquis,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're experiencing with your Xbox disconnecting from the internet every night at 11 PM. Let's troubleshoot this issue and try to find a solution.



Check Your Internet Connection:

- Ensure that your internet connection is stable and fast enough to support online gaming. Sometimes a poor connection can cause intermittent disconnections.

- Try resetting your router or modem to see if that helps.



Xbox Settings:

- Verify that your Xbox settings are configured correctly for online gaming:

- Go to Settings > Network > Network settings > Test network connection.

- Check your current NAT type. If it's moderate or strict, follow the steps below to improve it.

Update Router Firmware:

- Outdated router firmware can cause network issues. Visit your router manufacturer's website for instructions on updating the firmware.

Enable UPnP (Universal Plug and Play):

- UPnP allows devices to discover and communicate with each other on a network.

- On your Xbox, go to Settings > Network > Network settings > Advanced settings > UPnP. Ensure it's enabled.

- Log in to your router's configuration page and enable UPnP there as well.

Set a Static IP for Your Xbox:

- Sometimes DHCP issues can cause disconnections. Set a static IP for your console on your router:

- Refer to your router's manual or online resources for instructions on setting a static IP.

- This can help maintain a consistent connection.

Restart Your Router While the Console Restarts:

- Restart your Xbox console and unplug your router's power cord.

- Wait a few minutes, then plug the router back in and turn it on.

- Check if the issue persists.

If the issue persists, you can call your Internet service provider for further assistance.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Disconnect your XBOX or XB1 from the internet and you will get functionality back, but of course xbox live services won't be available until they resolve the issue. Once the XBOX Live issue is resolved you can reconnect your xbox to the internet.

Cancel installation, disconnect from internet and then install while disconnected, had this same problem with games on the Xbox One and my PC. Once you reconnect you still won't be able to play the game until it has been updated which in itself tends to
take a while.

I've been having the same issue. My xbox is connected to the Internet, and it says I can play multiplayer, but won't connect to Xbox Live. Tried restarting multiple times, disconnected from Internet and reconnected, and still nothing

i dont think its a port block or whatever. I live in alabama and for the past 2 weeks at 11pm i get disconnected and i cant reconnect until morning. It pisses me off. I get off work and bam no xbox live