My xbox controllers keep disconnecting from my series x

Hi there!

Sorry to hear about what happened. I appreciate your efforts in trying to get it fixed. Let's do our best to get this sorted out.

If the issue happens to multiple controllers, the problem should be on your console. I recommend you to perform a factory reset. There's an option to keep your games and apps.
Press the Xbox button to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
On the Reset your console? Please choose “Reset and keep my games & apps”

In addition, please try to connect your controller to your console using a USB cable if it will work normally.

My controllers keep disconnecting from my Xbox series X randomly while playing games. When it happens I connect a different controller and it keeps happening. I have 3 xbox one controllers and 2 series x controllers. I've tried using all of them. I've also gone through all of the troubleshooting steps, made sure controller and console updates have been done and have reset and reconnected the controllers multiple times. I've even tried saving the game soft resetting the console then restarting and reconnecting a controller. I cannot play the trial or opens in FH5 as those are multiplayer races and you cannot pause or rewind or you lose your place. Does my console have a defect with its bluetooth connection?

Check the forum or just google "XBOX Series X disconnects from wifi". Tons of threads here and on reddit since the launch.

An example.

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

Connecting the controller with a USB cable doesn't work,

Controller still disconnects even with a USB cable connected,

I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.