My Xbox Controller's bluetooth is not working with PC after update to 4.8.1923 firmware

Hi i doesn`t have a Xbox console. I have an issue with my xbox one gamepad and Samsung TV model UE50MU6100UXRU.

After gamepad firmware update 4.8.1923, my TV cant recognize my xbox one gamepad, before the update it worked fine.

I`m plugging gamepad directly to USB port of my TV to play games via steam app.

On PC my controller working perfectly.

Gamepad firware update i made with accesory Xbox app which i downloaded from microsoft store.

Can i downgrade firmware of my gamepad somehow?

Hi all,

in my case solved as following:

1) Install on PC app Xbox Accessories

https://www.microsoft.com/store/productId/9NBLGGH30XJ3

2) Connect controller to PC via microUSB

3) Update firmware in controller

4) During update remove if exist already Bluetooth paired Xbox controller

5) Pair via Bluetooth

6) Paired and working correctly same as always worked before

It is very strange as it was working all the time until my son connect Xbox controller to another PC via cable then it was impossible to pair again to original PC via Bluetooth. Anyway working again with steps above...

Good luck and let me know pls if it helps....

Great, thank you for your reply.

Did you update the controller on the Xbox console, or did you update it on the PC? The Firmware on the console is much higher than the PC, so the latest Xbox controller firmware update may affect Bluetooth connectivity and performance with some older non-Xbox devices. If your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem.

On an Xbox Console:

Press the Xbox button to open the guide, then go to Profile & system > Xbox Assist > Get Help > Help topics > Console & accessories > Controller > My controller has connection issues after the last update. Select Check controller firmware to open the controller firmware reversion screen in the Xbox Accessories app, then follow the instructions in the app.

Once you revert the firmware, try connecting to the PC again and see if it has the same issues.

You can now revert the firmware on a Windows 10 device as well: My Xbox controller has connection issues after the last update | Xbox Support

Sorry to hear you are having issues connecting your controller to your PC. We understand you have the Xbox accessories app and it's updated.

Do you have an Xbox console as well? Did you update your controller via the Xbox console? The latest Xbox controller firmware update may affect Bluetooth connectivity and performance with some non-Xbox devices. If your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem. You can follow the steps here: My Xbox controller has connection issues after the last update | Xbox Support

Please check the following troubleshooting steps here: Connect and troubleshoot Bluetooth on your Xbox Wireless Controller | Xbox Support

Additional resources:

Troubleshoot your Xbox Wireless Controller | Xbox Support

-Hayabusa

Hello,

Sorry to hear you are having trouble connecting your Elite Series 2 controller to your PC.

Do you have an Xbox console as well? Did you update your controller via the Xbox console? The latest Xbox controller firmware update may affect Bluetooth connectivity and performance with some non-Xbox devices. If your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem. You can follow the steps here: My Xbox controller has connection issues after the last update | Xbox Support

Please check the following troubleshooting steps here: Connect and troubleshoot Bluetooth on your Xbox Wireless Controller | Xbox Support

Additional resources:

Troubleshoot your Xbox Wireless Controller | Xbox Support

-Hayabusa