My Xbox controller is not functioning properly during remote play, when playing disc games

Hello jameson knott,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are having issue with the controllers used during remote play where some of the buttons do not function correctly. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. Does joysticks and triggers buttons work when using remote on other devices?

2. What type of controllers are you using? Can you provide make and model?

3. Have you tried connecting the connecting to other devices like through Windows Pc or Xbox console and no issues with the button function

It is possible that the type of controller does not fully support some of the functions of the button during remote play and cloud gaming. When playing Xbox games with cloud gaming and remote play, we recommend using an Xbox Wireless Controller connected via Bluetooth or USB cable. Many other types of wired and Bluetooth controllers can also work for cloud gaming. Controllers that are identified as Official Xbox and Designed for Xbox are optimized for the best cloud gaming experienceand remote play. Verified controllers will work for remote play and cloud gaming but may be less optimal.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

What specifically doesn't work? The stream audio or the party audio?

Was that not covered in the OPs post?

"I'm unable to use the microphone on my Steelseries when coneected to my PC using a Remote Streaming session"

"just not when joining a party during a stream."

Seems to me that the OP is playing using the Remote Play function but the Microphone doesn't work when in a party chat whilst using the Remote Play. the Mic works fine when directly connected to the Xbox or used via the Xbox App

According tho Xbox Support on twitter there is no way to open a DVD/Blu Ray menu during playback using the Media Remote, suggestion was to use the XB1 controller for this functionality. Which, funny enough, is exactly why I bought the media remote so that
I don't have to use the XB1 controller for controlling my media.

Sounds like they are working on a solution.

Ughh when you put the blu ray in or dvd you can say play disc to watch the movie... and you can say the remote functions like pause and play. I buy all my movies from VUDU its an app on the X1... and i can just pull up my library and play any movie in HD
without having to put a lame disc in.

While watching TV, SmartGlass provides simple remote control functionality of play/pause/skip etc. as well as control TV volume. We are investigating additional functionality to add in the future.