My Xbox controller doesn't work even if the batteries are full my second controller still...

After much experiment it turns out my Xbox isn't responding to any of my controllers and I tested them on a different Xbox and it still work. My wireless controller can turn the Xbox on but the controller immediately turns itself off in seconds dispite being full charged or even with new battery.

Edit- I managed to fix the problem, had to turn off xbox and unplug power cable for a good bit. Thank for your support.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your controller not working.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Are you using the controller when playing on the Xbox console?

Or you are using it on your Windows PC?

Please give an update. Thank you very much.

So thanks if you respond Microsoft. Pls

I need it today cuz tommorow I'm gonna travel

My controllers are doing the same thing. They are both wireless controllers. I tried one with new batteries and the other with a battery pack. When it's plugged in with the battery pack it works and even says that it has a full charge. When I disconnect
the cord, it won't reconnect to the XBOX. I don't have anything new (wireless or bluetooth or anything) that would be interfering with the signal - to my knowledge.

Every button on my xbox controller doesn't work except the middle button which is blue, does anyone know how to fix this problem and I've changed the batteries and it still doesn't work