My Xbox console stop working

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Happy New Year.

Hello StrawChunk38709, what would be the model of Xbox you have, would it be the Xbox One Fat that has the external source or one of the newer ones?

Have you tried procedures such as changing the console's power cable or trying to connect it to another electrical outlet in your home?

If you can give more details.

get compressed air and spray in ur xbox it should get all the dust/dirt out and then try to completely restart ur console

but also all my games have gone and no it hasnt red ringed but it has frozen before that what happened and then i lost all the games and profiles??

that error code means that there is an issue when trying to download your profile. Here are some steps you can take that may clear that up. As for storage, did you have a red ring pop up or has it froze before?

You make have lost it from the freeze. Try these steps and let me know if it solves your profile first.

support.xbox.com/.../error-code-lookup

yeah that's a bad hard drive. Your profiles and games are saved to your hard drive so if it freezes and you hard reset then they can be all wiped out. I highly suggest calling support hardware department maybe they can get you fixed up!

1-800-4MYXBOX