My Xbox Cloud Gaming is not working.

Hello DJ Caltz,



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Thank you for your understanding.



Respectfully,

Hello DJ Caltz,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are experiencing issue with cloud gaming using your iOS device. Let us work as team to help get this issue resolved.



We would like to ask few questions to help us isolate the issue further.

1. Was this working before?

2. Are you able to play cloud gaming using different devices?

3. Are you getting an error message or error code?

4. Are you using a browser? What specific browser?

For the meantime, you can check the Xbox server status if there is temporary service interruption through this link: Xbox Status | Xbox Support On the other hand, you can check also if your device meets the system requirement to play cloud gaming. Check this link: Set up your Apple device for cloud gaming | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hi Sedomo! My name is Ricardo an independent advisor ready to help you with this situation!

When cloud gaming on an Xbox console, any wired or wireless controller that is compatible with an Xbox console will work for cloud gaming on console.

If you’re using a web browser to play cloud games, the Xbox Wireless Controller is currently the only officially supported controller. Other controllers may or may not work for cloud gaming on a browser.

Its not the 'Recon Hybrid Game Controller' , My controller is the Turtle Beach Recon Controller and whenever I plug it in it doesnt detect it on XBOX cloud gaming. My controller works on normal games but it doesnt detect on Xbox cloud gaming .

Cloud is independent of hardware. If you have cloud service any game will work that is supported

That was my understanding, however it still is not available On cloud play in my Xbox yet, but is available on pc and mobile