my xbox can’t see if I have the xbox live

hi

if you believe your account has been hacked go through this guide to recover your account https://support.xbox.com/en-US/my-account/security/compromised-account-solution

but it could be a coincidence as a lot of people are complaining that they are having issues connecting to Live and/or playing games.

in future, if you see someone cheating or hacking in a game
do not message them. it's best to report and block the player as messaging them is only asking for trouble.

I can’t get my phone to connect to my Xbox, far too old a model. So my issue is it can’t connect to Xbox live in general and I still can’t start it.

I can’t connect to Xbox live on 360 back compatible games. The rest of the Xbox one behaves normally. I know it’s not a problem with my console because both my old 360 and the 360 emulator on the Xbox one do it.

I thought maybe the problem was on my end so I did a soft reset. Now the 360 emulator on the Xbox one has no profile on it. I can’t download my profile to it because it can’t connect to Xbox live. So I can’t save at all in back compatible games.

Is it a regional problem? Is it down for maintenance? The status page doesn’t mention anything.

I can’t sign in on my fiancée’s Xbox in the living room but when I tried my own in our bedroom, it let me sign in. I have no idea why I can’t use the other one. Tried going offline and signing in, that worked, but when I turned live back on it couldn’t sync
any of my game progress. Then it booted me off my sign in. I even tried unplugging the damn thing. Nothing has worked and I keep seeing people posting all day having this same issue.

Hello,

I can’t connect to Xbox LIVE? What should I do?

If you can’t connect to Xbox LIVE, try using the Xbox LIVE Connect Solution.