My xbox can't read discs

Discus and support My xbox can't read discs in XBoX on Consoles to solve the problem; The discs I am trying work in my friends xbox but not in mine. Sometimes it can read discs of games that I already have installed, but recently it... Discussion in 'XBoX on Consoles' started by hageb001, Oct 7, 2019.

  1. hageb001
    hageb001 Guest

    My xbox can't read discs


    The discs I am trying work in my friends xbox but not in mine. Sometimes it can read discs of games that I already have installed, but recently it can't do that either.

    It always says that the disc is dirty or scratched but it isnt.

    :)
     
    hageb001, Oct 7, 2019
    #1
  2. XBF Steven R Win User

    My xbox can't read discs

    Hey there hageb001

    Thanks for reaching out to the Forums for advice on how to deal with this situation. I understand wholeheartedly how this could be frustrating. I suggest trying the steps on How
    to troubleshoot problems playing a disc on your Xbox One    .

    When you get the chance, give that a shot. If that does not resolve the issue however, it would mean that your console is in need of servicing as previously posted.

    Hope this information helped.

    Thanks!
  3. SA1NT 0F LI3S Win User

    My xbox can't read discs

    Unfortunately it sounds like you may need to send the console in for repairs.

    First, sign in at Device Support and then select Register
    new device    . After you've registered, you’ll see the warranty status for your device. If it’s within warranty, repairs are free. If your device is out of warranty, you’ll be charged a repair fee.
  4. XBA_Hype Win User

    My xbox can't read discs

  5. CrossingStorm54 Win User

    My xbox can't read discs

    Sounds like the lens in your console responsible for reading your game disk is damaged and need to be repaired
  6. G v zauBerBerg Win User

    My xbox can't read discs

    Hi hageb001,

    sorry to hear and sorry to say but it sound like your drive is gone and you have to send your console in to be repaired! Sometimes it can help to "hit the drive" but …….. better you use the warranty

    Hope this help
Thema:

My xbox can't read discs

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