My Xbox broken again

Discus and support My Xbox broken again in XBoX Accessibility to solve the problem; ok so when i get onto the xbox home screen it turns to black and when i press my xbox button it goes to the menu were you can see recent games or... Discussion in 'XBoX Accessibility' started by Jakeboy07 The Grape YT, Feb 7, 2019.

  1. Jakeboy07 The Grape YT
    Jakeboy07 The Grape YT Guest

    My Xbox broken again


    ok so when i get onto the xbox home screen it turns to black and when i press my xbox button it goes to the menu were you can see recent games or freinds and stuff but when i try to go to my games and apps the blue button doesnt move and my xbox.

    :)
     
    Jakeboy07 The Grape YT, Feb 7, 2019
    #1
  2. XBF Leslie D Win User

    My Xbox broken again

    Hey Guys

    Thanks for reaching out to us today! I'm sorry to hear about the issue.
    I highly understand the frustration with all of this. We did have an active service alert earlier that was affecting our Core Services. The service alert is now gone, and the issue should be fixed. If anything we suggest for you guys to perform
    a Power Cycle to refresh the console.

    To perform a power cycle on the Xbox:

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 30 seconds.
      Important Be sure to wait 30 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
  3. MarkBritton Win User

    My Xbox broken again

    Mine started doing the exact same thing
  4. Jaredthsithosifuente Win User

    My Xbox broken again

    LO MISMO DIGO, ESPERO QUE SOLUCIONEN EL PROBLEMA

    -[Translation - The same, I hope you solve the problem]
  5. XBF Brad A Win User

    My Xbox broken again

    Hello there



    Sorry for any issues you are having due to the Service alert.
    What you can do is get notified once the alert is over. Visit our
    Xbox live status site
    and click on "Notify me" to receive a text message once this all blows over. Thanks for your patience and understanding in this matter.



    Thanks,

    Brad
  6. MechaGDragon Win User

    My Xbox broken again

    I thought I was the only one. The tech support call back time is 330 minutes, thats5 and a half hours. So looks lije no COD BO4 for me right now. Lol
Thema:

My Xbox broken again

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