My xbox app wont work

Daniella Sijuwade · Mar 12, 2023

Every time I try and download games on pc the download just stops between 1 and 12%. I have tried deleting the xbox app and gaming services and nothing is working. It worked fine earlier yesterday and I played halo and rainbow six siege then this suddenly happened even though I made no changes. Please can I have help as I don't want my game pass subscription to go to waste.

:)

PR0F0UND H0UND

My Xbox Fitness app is also not working. It was working great, and now the videos wont stream

Lavenia A.

Hi Daniella Sijuwade,

Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

We are aware that you are attempting to download games onto your Xbox app, but the download has been unsuccessful. Let me help you on this.

Check the Xbox status.

If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again.

Xbox status page

Then try the following solutions provided from this link Troubleshoot issues with the Xbox app for Windows | Xbox Support. You can simply skip the ones you've already done.

Let us know if none of the solution step works so we can provide further troubleshooting steps.

Kind regards,

Lavenia

Lavenia A.

Hi Daniella Sijuwade,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread going forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Lavenia

Paul Bab

Hi,

To properly isolate your concern, we need the following information:

1. Are there any error messages prompted?

2. Is this issue happening to other apps as well?

3. Have you made any changes on the device prior to this issue?

We recommend running the troubleshooter for Windows apps that may help resolve any in-app issues on Windows 10. To proceed, click this
link and follow the onscreen prompts.

For any service alerts, make sure to check the status of Xbox Live by clicking this link. Also, verify that you have the latest version of the Xbox app on Windows 10. Feel free to check out this

link for more information.

Let us know how it goes.

Vibez zzzzzzzzzz

still doesnt work when i uninstall game service the xbox app works but when i install it again the app wont open

My xbox app wont work