my xbox app wont load

https://support.xbox.com/en-US/xbox-one/errors/xbox-one-app-wont-start

the problem is not with starting. the app starts just fine. it just wont load my original xbox avatar

So i use the IOS app and my messages wont load, they load perfectly fine on my xbox, but it shows i got no notifications when i try my app, i tried uninstalling it and reinstalling it, restarting it, logging out and logging back it, and a few other
things but they wont load.

So i did research and it turns out that this has been going on for a while, but i dont know the solution to fix it :/

Hello, Jack. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you're having trouble using the Xbox app.

Not only that, but I would like to suggest these potential solutions, maybe one of them will help you.

Note: Skip the ones you already tried.

A. Run the Gaming Services repair tool and then try again.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says “Downloadable version”.

B. Perform a clean boot in your PC, once restarted, try again.

You can follow the steps for the clean boot process, by clicking here:

https://support.microsoft.com/topic...-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

C. Search “Services” by using the Windows search functionality and look for the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

For each service: Right-click on the service > Properties.
In Startup Type, set the service to Automatic.

If the service isn’t started, click Start > Apply > OK to save changes, restart your PC and try again.

Note: In case GamingServices can't be modified, skip that one.

I'll remain attentive to your feedback.

Regards,

Arturo.

thank you so much it worked. mate you are a legend

Ive got the same problem my xbox wont load any games or app and after about 30 seconds kicks me back to the home screen