My xbox app is completely broken

Discus and support My xbox app is completely broken in XBoX Games and Apps to solve the problem; I suddenly noticed a few days ago that none of the games in my xbox app were working, I'd run a game the app would close then 5 minutes later I'd be... Discussion in 'XBoX Games and Apps' started by RoadTheExile, May 26, 2020.

  1. RoadTheExile
    RoadTheExile Guest

    My xbox app is completely broken


    I suddenly noticed a few days ago that none of the games in my xbox app were working, I'd run a game the app would close then 5 minutes later I'd be told that the game.exe call returned because it timed out. I tried to reset the app which did nothing,
    I tried to uninstall and reinstall the game which just showed me that xbox app wouldn't download games, instead just sitting on queue forever even with nothing else downloading. I tried to uninstall and reinstall the app which showed me that the app itself
    won't install from a fresh exe just hanging on making awesome thing happen forever; I let it run all night and got an 8008005 error when I woke up.

    The only thing that I've tried which I think might work is the wsreset tool which lots of support threads recommended I do, however when I run it I just get an empty dialogue box which does nothing no matter how long I let it sit, I've had it running for hours
    yesterday to no effect. This is super frustrating, is this what I paid so much money for?

    :)
     
    RoadTheExile, May 26, 2020
    #1
  2. XBF Ihssane Z Win User

    Xbox mobile app is completely broken.

  3. IzharAhmad3 Win User

    Xbox mobile app is completely broken.

    Thanks for your quick reply. I've tried everything from there, My performance mode is set to "High performance" and I have also tried clearing the cache a lot of times.
  4. XBF Aicha T Win User

    Xbox app PC completely broken

    Hello There ! If you are having trouble installing a game from the Xbox app on your Windows 10 device, Try the following solutions.

    1.Restart your device

    As basic as this is, a simple restart can set many things right.

    2.Uninstall and reinstall the game

    If you're having trouble getting a game to play, uninstalling and reinstalling the game might help. Occasionally, game files may get corrupted or altered, especially if you've had a malware problem or are running a game modification on your device.

    Some games can even repair the original files without you having to remove the game completely. However, if you installed the game from the Microsoft Store, you'll only be able to completely uninstall and reinstall the game. For more info, see the steps in:

    How to install and uninstall a PC game on a Windows 10 device

    3.Error message?

    If there’s a download error, first try downloading again.

    If the installation keeps failing, in most cases you’ll see an error code with a message. These are generally 10-character codes that start with “0x.” For example, 0xC03F7003.

    If you’ve received an error code, we may have solutions that can help you to resolve your issue. See the list of common error codes and solutions in:

    Error codes

    If your error code is not listed, search for it on the Xbox Support website.

    Xbox support
  5. CarTzy Win User

    My Microsoft Store and Xbox apps are completely broken

    Hello Boran Şimşek,

    You're welcome. I'm glad to hear that the reset solved the issue. Sometimes, a simple reboot can fix many problems that might be caused by software glitches or corrupted files. If you encounter any other difficulties in the future, please feel free to post in the community again.

    Have a great day!
  6. Boran Şimşek Win User

    My Microsoft Store and Xbox apps are completely broken

    I am pretty sure I did the same thing before but after this reset everything seems to be okay, thanks for your help!
Thema:

My xbox app is completely broken

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