My Xbox account is not allowing me to log in

Discus and support My Xbox account is not allowing me to log in in XBoX Games and Apps to solve the problem; My Xbox account will not let me log in. 170081c9-6cfd-428e-bb89-2f50232723b0 Discussion in 'XBoX Games and Apps' started by WalkerRutledge, Feb 7, 2019.

  1. My Xbox account is not allowing me to log in


    My Xbox account will not let me log in.

    :)
     
    WalkerRutledge, Feb 7, 2019
    #1
  2. XBF Brad A Win User

    My Xbox account is not allowing me to log in

    Hello All,



    Sorry for any issues you are having due to the Service alert. Looks like the service alert has been resolved.
    Please power cycle your console and
    see if it is back to normal when it comes up.



    Thanks,

    Brad
  3. M3tal Daz3 Win User

    My Xbox account is not allowing me to log in

    Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account.
  4. JhonSnow777 Win User

    My Xbox account is not allowing me to log in

  5. XBF Amber M Win User

    My Xbox account is not allowing me to log in

    Hi Walker,

    Thanks for reaching out to us in the forums for this issue. If you're having issues logging into your account, it may be due to the service alert that we experienced earlier today and that has recently ended. Please

    power cycle your console
    (option with the power cord removal) and see if it is back to normal when it comes up.

    If you continue to have issues in relation to your password, we'd recommend using the Lost Password Solution to either change or recover
    your password.

    Give this a try and let us know the results!

    I hope this helps out!
  6. Peyote_Cowboy Win User

    How do I sign into my account on Xbox (beta) app? The button in the popup doesn't work.

    I also can't log in on the microsoft store. I created a different account on my computer with admin privleges and a local login. It was able to log in on both the xbox app and the microsoft store. So how do I fix my main account to allow me to log in on
    that?
Thema:

My Xbox account is not allowing me to log in

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