My xbox account is greyed out on the 360 sign in menu

Discus and support My xbox account is greyed out on the 360 sign in menu in XBoX on Consoles to solve the problem; hey i was playing bo2 and it won't let me connect for some reason it just shows my account as greyed out for some reason please help... Discussion in 'XBoX on Consoles' started by Midnight Stayed, Apr 26, 2017.

  1. Midnight Stayed
    Midnight Stayed Guest

    My xbox account is greyed out on the 360 sign in menu


    hey i was playing bo2 and it won't let me connect for some reason it just shows my account as greyed out for some reason please help

    :)
     
    Midnight Stayed, Apr 26, 2017
    #1
  2. ManiacalHail187
    ManiacalHail187 Guest
    Account problems

    my xbox 360 will not sign in. my account on the xbox.com web site is either being used by someone else or there is an error on the site. i cannot get a call back or chat as the name fields are greyed out and I cannot imput data. I do not use twitter. I cannot
    use my xbox!!!!!
     
    ManiacalHail187, Apr 26, 2017
    #2
  3. Eivinv2
    Eivinv2 Guest
    How to convert offline account to Live account

    Is there a way top convert a local xbox 360 account to an xbox live account. I have the local account, I have set up a xbox Live account from the computer. How do I merge the two?

    On my xbox 360 I am not able to select ´Profile´from the settings menu (it is ´greyed´out) when I am logged in to the local account that I want to convert. I am only able to import the gamertag created online to the xbox, but this only creates a new account,
    and all my achievements are gone.
     
    Eivinv2, Apr 26, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    My xbox account is greyed out on the 360 sign in menu

    There is a service alert going on regarding the 360 online functionality

    Check the status: support.xbox.com/en-US/xbox-live-status
     
    M3tal Daz3, Apr 26, 2017
    #4
  5. M3tal Daz3 Win User

    My xbox account is greyed out on the 360 sign in menu

    There is a service alert going on regarding the 360 online functionality

    Check the status: support.xbox.com/en-US/xbox-live-status
  6. HyperVenom523 Win User

    Everything on my menu is greyed out!!!

    Delete your account and then sign back in
  7. XBF Steven R Win User

    Everything on my menu is greyed out!!!

    Hi Tyoshock,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  8. Tyoshock Win User

    Everything on my menu is greyed out!!!

    Okay! So i fixed it! I tried literally everything under the sun, but the thing that actually fixed everything was factory resetting my xbox. Everything works fine now! Hope this helps someone in the future.
  9. Tyoshock Win User

    Everything on my menu is greyed out!!!

    Okay so i did this and i think it solved my initial problem, because now the things that are available arent showing as blank, which are my other profiles. The only problem is that whenever i try to sign into any account or add my old one back, it says
    “For some reason microsoft took too long to start” and now i cant even sign in to play my games. Not even the help app will load when i click on it. I’ve also tried restarting and it isn’t changing.
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My xbox account is greyed out on the 360 sign in menu

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