my xbox 360 won't start downloading games, so what to do ?

john micheal1 · Aug 15, 2023

Hi. So I've been trying to download games on my xbox 360 but it just responds with the error 80150017.

the errors differ from each game I try to download, for example: far cry 2 I get that error I just mentioned, I try bo2 it responds: "this game's region doesn't match this console. It won't be downloaded..." and crysis 3 it responds with : "sorry, there's a problem with the xbox service.....

status code: 80182300".

now I looked for solutions for all these errors using their code but nothing worked. I even tried downloading a free game but it won't start the download, I made sure my network works and all.

so does that mean the xbox 360 marketplace is closed or is the problem in my xbox ? if its in my xbox then please tell me what to do.

:)

EzequielNeves19

Hello John how are you?
My name is Ezequiel I'm an Independent Consultant. I understand your frustration, please enter this link where you can contact support, the option is in green on the right, written contact us.

https://support.xbox.com/contact-us/

FernandoCarvalhoPV

My name is Fernando I'm an independent consultant, I'm happy to help.

This procedure may help resolve this issue: Select Storage. Highlight, but do not select, a storage device and press the Y  button on the controller to access Device Options. Note It does not matter which storage device is selected. This procedure will clear all cache storage devices. (Note ) Clearing the cache removes all game updates already downloaded. You will need to download these updates again the next time you play the game. The link below has a few more procedures that may help if clearing the cache doesn't work: https://support.xbox.com/en-US/help/errors/xbox-360/error-code-80150017 (Note ) The link being shared is in English and may require translation software to read the page content.

Hope I helped and see you soon

FernandoCarvalhoPV

I understand. Unfortunately, I'm currently out of ideas, so I'll release this to other experts who will help you resolve it. It was a great conversation with you.

john micheal1

I've already done all these once. Sad none of them worked

GeneralDieDad

Hello, my xbox live profile is called "RinsableMLG" and today for some reason, I can't play xbox 360 backwards compatible games be ause my profile won't download on the xbox 360 servers. I can play xbox one games, but I can't play my xbox 360 games
and my profile won't download and it states "There's a problem with your credentials, blah blah blah". If I use my other two accounts, I can play on the xbox 360 games but not my RinsableMLG one. I seriosuly don't know what to do and I'm panicking right now.

I have the exact same problem. I was just trying to play saints row but couldn't connect to xbox live on backwards compatibility. So I deleted my account and now I can't download on backwards compatibility with the same error message as you.

my xbox 360 won't start downloading games, so what to do ?