My Xbox 360 Slim won’t Conner too internet and can’t update

I didn’t get the prompt after restarting only thing I ever get is about the system update I can’t do

Hi Menace, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, follow these steps:

Press the Guide button on your controller, select Settings, and select System Settings.

Select Network Settings.

Select the name of your wireless network when the network list is displayed.

Select Configure Network.

On the Additional Settings tab, select Restore to Factory Defaults.

When prompted, select Yes, Restore to Factory Defaults.

Restart your console.

You will receive a message to configure wireless settings.

Follow the on-screen instructions to connect to your wireless network.

Test your network connection again (Settings > System Settings > Network Settings > Wired Network > Test Xbox Live Connection).

Source: https://support.xbox.com/help/hardware-network/connect-network/xbox-360-wireless-connection

I hope this helps.

I just tried that and it didn’t work. Now it won’t let me login to my account on the 360. It says it can’t connect to Xbox live.

Update: Our second console (XBOX 360 Slim) also did not connect to the internet. It had the same error.

I’m having the same issue. Told me to connect to Xbox live but it won’t connect. I am connected to the internet because the other apps work. Can’t contact Xbox because their virtual assistant is a nightmare and freezes up.

So I tried to remove my account and re add it, but now it won’t even let me add an account back to the Xbox. Now I can’t use any apps. Basically stuck.