my Xbox 360 profile disappeared

I am having the same problem today. My tenure has disappeared from my Xbox One profile, but it displays correctly on my Xbox 360.

I've tried deleting and re-adding my profile, resetting Xbox One & checked my privacy settings.

Microsoft Support please help!

Thank you for your answer.

The error disappeared after shutting off the Xbox 360 and starting it again, no signs of profile corruption. Right now I'm wondering about what triggered it.

I am running into this issue now. My xbox.com and xbox 1 show the total number of achievements correctly. And my 360 did as well, until I deleted my profile and re-downloaded it. (I did that because my Halo 3 game save disappeared and some people said
that fixed that). After I re-downloaded my profile on 360, I am down about 5,000 Gamer score.

Did this fix over time for you guys yet?

Ok, then one other option is to delete the profile from the console (profile only) then clear cache again, restart console, clear cache another time and redownloaded your profile. Before you attempt this be site you know the email and password for your profile.

To remove/redownload the profile see the steps here:
support.xbox.com/.../delete-xbox-live-profile-from-xbox-360-console

It might also just take a couple of days to automatically disappear, the running out of join offer

Hi guys, can you help me out? I checked my 360 storage for the game saves and I've noticed that it disappeared for some reason. Only most of my games that have the saves disappeared. Halo saves is still here and few other games still have the saves. I tried
to back it up in Cloud and I hope the saves can be in the Cloud. What is the cause for the game saves disappear. I noticed the game saves for my other profiles existed.