My Xbox 360 isn't working

Discus and support My Xbox 360 isn't working in XBoX on Consoles to solve the problem; Yesterday, I turned on my Xbox, as I wanted to watch a film. When I pressed the button to turn the xbox on, it was green. However it suddenly turned... Discussion in 'XBoX on Consoles' started by Superlight2015, Dec 20, 2016.

  1. Superlight2015
    Superlight2015 Guest

    My Xbox 360 isn't working


    Yesterday, I turned on my Xbox, as I wanted to watch a film. When I pressed the button to turn the xbox on, it was green. However it suddenly turned red. I couldn't find the HDMI option on the TV anywhere. After multiple attempts, and after I disconnected
    and connected the cable from the TV and the Xbox, it still didn't work, and always showed the red button.

    I came to the conclusion that the HDMI cable was the problem. So I disconnected it and connected a new A/V cable. I switched to the A/V source on the TV, and turned the Xbox on. It began to start up with the Xbox symbol appearing on the screen for a second,
    then suddenly turning to a black screen. The button on the Xbox turned red again. It stopped working again. Every time I tried to turn it off then on, it reached the same conclusion

    The Xbox is quite new, as I've only had it for about 2 years, and I haven't used it that much. It's an Xbox 360 250GB. I don't know what other specifications I can give you. Thank you for taking the time to read this. If there is anything I can do I would
    greatly appreciate any help.

    Thank you

    :)
     
    Superlight2015, Dec 20, 2016
    #1
  2. ClubbedIce81132
    ClubbedIce81132 Guest
    MY xbox isn't working!

    I keep on trying to connect to my network and does not connect. I don't know why because the WiFi connection is working for my other devices. Please does anybody know what to do to fix this problem?
     
    ClubbedIce81132, Dec 20, 2016
    #2
  3. Mister Cizl
    Mister Cizl Guest
    MY xbox isn't working!

    Hey ClubbedIce81132! Are you getting any error messages or codes? If possible post up a screenshot of what you're seeing so we can take a look. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Dec 20, 2016
    #3
  4. Rodrigo Oliver Win User

    My Xbox 360 game isn't working

    Hi RegardedGem, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, try power cycling the console and then insert the disc again.

    Is this only happeing with this game disc?

    To do it, follow these steps:

    Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait at least 10 seconds. This step resets the power supply.

    Plug the console power cable back in.

    Press the Xbox button on your console to turn it on.

    For more information: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

    Let me know if it works!
  5. XBF Leo G Win User

    My Xbox Isn't Working

    Hey SD-Keo,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day
    SD-Keo!
  6. SD-Keo Win User

    My Xbox Isn't Working

    Everything is up to date. I also don't think it's a problem with my internet since some games operate normally. It is only certain games that don't allow me to play online.
  7. XBF Felixx P Win User

    My Xbox Isn't working?

    Hello
    Ultramagnusstyl    ,

    Thanks for reaching out to Xbox forums support.

    I understand you're having issues powering on your Xbox console.

    Have you tried to plug in your Xbox into another (power) wall socket in another room or part of your home? Try that.

    Below are helpful links regarding the Xbox Console Power supply.

    1.
    About the Xbox One Power Supply

    2.

    Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

    If the issue persists, feel free to set up a call back from Xbox Customer Support (see steps below) to ask about your repair options:

    Asprovided above the best way
    to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  8. harleyxxquinn89 Win User

    My Xbox Isn't Working

    Contact your internet provider to do a speed test to make sure there is nothing wrong on thier end. Also make sure your games have the current update. I hope this helps.
Thema:

My Xbox 360 isn't working

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